Team Leader - Control (UK)

Role purpose

Required competencies

• Experience with lighting control desk platforms, especially GrandMA, HOG, and Automation Control (MoveKet).
• Strong understanding of signal flow, system configuration, and networking.
• Experience supervising a team in a warehouse environment.
• Understanding of embedded microprocessor/computer control systems, electrical theory, fibre and Ethernet networks, and IP addressing.
• Understanding of electrical safety, PAT testing, and safe working practices.
• Good communication, cooperation, flexibility, attention to detail, reliability, and commitment to professional development.
• Live-events control-systems experience is preferable; basic LEAN and software-engineering understanding are advantageous.

Team and warehouse operations

• Lead and motivate department staff; develop and train employees and identify their training needs.
• Schedule daily staffing and workload for equipment preparation and warehouse duties, ensuring deadlines are met.
• Maintain appropriate staffing, pace, and output; address staff performance issues under company procedures.
• Identify shortages of equipment and consumables for upcoming work and notify relevant teams and department leadership.

Equipment, systems, and quality

• Quality-check prepared equipment and maintain company quality standards.
• Process rental-system orders accurately, update service records, and book damaged equipment for repair.
• Verify control equipment software functions and settings before dispatch and provide manuals when required.
• Undertake network setups and practices.
• Fault-find, service, maintain, and repair electronic and electrical systems; perform PAT testing and document maintenance and repairs.

Safety and collaboration

• Prepare risk assessments and improve and update process documents.
• Ensure health and safety regulations are followed, report incidents and injuries, and maintain a safe working environment.
• Cooperate with other departments, participate in meetings, and respond to internal and external enquiries.
• Maintain confidentiality and follow company policies, procedures, and obligations.