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Team Assistant - 12 mth FTC

Tokio Marine HCC
GBR
Full-time
Mid
Onsite
Discovered 2 weeks ago
power-bisql

Full Job Posting

Job Purpose:

  • Responsible for the coordination and administration of risk engineering related services within the TMHCC Japanese Business division.
  • The role includes responsibility for:
  • Provide support for the Risk Engineering team in the UK and Europe.
  • Assist Head of Risk Engineering (HRE) and his Deputy in establishing the survey list.
  • Allocate survey requests to TMHCC Risk Engineers in conjunction with the HRE & Deputy.
  • Distribute completed loss prevention reports to UWs/brokers/customers.
  • Allocate survey requests and coordinate Third-Party Risk Engineers in conjunction with the HRE & Deputy and distribute completed reports. Also processing of the associated invoices.
  • Generate reports detailing performance against KPI’s for the Risk Engineering team. Complete follow-ups where reports indicate delays in the survey process.
  • Be office point of contact for Risk Engineering and when required providing assistance to Underwriting, Global Services, Business Development and Claims departments.
  • Content development and management of internal & client resources.
  • Assist in maintaining the report writing platform and associated documentation.
  • Maintaining the department pages/section on the intranet system (the Port).
  • Manage risk improvement follow ups, reporting and updating on the report writing platform.
  • Assist underwriting develop relevant departmental reports.
  • Be the focal point for Japanese Business departmental reporting.
  • Distributing risk engineering correspondence to team members.
  • Content management of internal resources to support our field operations.
  • Creating and maintaining the electronic and paper filing systems.
  • Preparing monthly and quarterly engineering activity and UW management reports and general departmental administration.
  • Be the point of contact for UWs, brokers and Policy holders.
  • Organise the preparation of risk improvement status report forms and the publication of survey reports, covering letters and status reports to clients/brokers, as necessary.
  • Discuss new survey requests with the HRE & Deputy and allocate them to the engineers as required.
  • Provide administrative support for key client account meetings.
  • Monitor Fire Protection and Fire Detection systems impairment notifications for all accounts received via e-mail and to pass these on to the RE/UW concerned for review and necessary action. Also, to respond back to the sites if requested by the RE with appropriate comments, questions etc., and to follow-up as necessary.
  • Store location information to the appropriate folders.
  • Make appointments, and arrange meetings, on behalf of the Risk Engineering team as required.
  • Assist with internal Risk Engineering training / presentations.
  • Assist with organising Risk Engineering Seminars.
  • Assist with travel arrangements as required.
  • In conjunction with IT, assist in maintaining the report writing platform (currently RE-Port) and liaise with the support team to correct system problems.
  • In conjunction with IT, provide support for RE-Port.
  • In conjunction with IT, provide RE-Port training to system users as required.
  • Assist with user acceptance testing once RE-Port system upgrades have passed through the IT system testing process.
  • Generating bespoke management & UW reports from RE-Port (SQL Reports) and the TMHCC reporting system as requested.
  • Verifying, assuring and correcting the quality of the data in the RE-Port system.
  • Develop reports and data from RE-Port to help track risk improvements and UW requirements, etc.
  • Help develop and maintain the Risk Engineering tools/spreadsheets.
  • Special assignments and projects assigned by management.
  • Champions the company values and works in accordance with the organisational behaviours.
  • To be aware of and comply with the relevant rules and regulations in relation to Financial Crime & Conduct.
  • Skills and Experience Specification:
  • Essential
  • Experience of working in an administration / team assistant position.
  • Excellent team co-ordination skills.
  • Self motivated and able to work independently when needed.
  • Demonstrated knowledge of Microsoft Office applications (advanced Excel).
  • Experience of managing processes, systems and administrative responsibilities, including relevant liaison with key stakeholders, preferably within an insurance company or similar organisation.
  • Knowledge of SQL Report Services is desirable but not essential
  • Knowledge of underwriting tools is preferred but not essential e.g., Eclipse, Power BI, etc.
  • Additional Skills
  • Self-motivated, enthusiastic and innovative
  • High level of accuracy and attention to detail
  • Deadline and results focused
  • Ability to work under pressure
  • Good time management and planning skills
  • Excellent Team Player
  • Excellent Communication kills
  • Analytical mindset
  • Willingness to work with other branches in Europe

Key Responsibilities:

  • Administration:
  • Information Technology:
  • Other Job Functions:

What We Offer

  • The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.
  • The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.
  • #LI-NW1

Qualifications

  • Essential
  • Experience of working in an administration / team assistant position.
  • Excellent team co-ordination skills.
  • Self motivated and able to work independently when needed.
  • Demonstrated knowledge of Microsoft Office applications (advanced Excel).
  • Experience of managing processes, systems and administrative responsibilities, including relevant liaison with key stakeholders, preferably within an insurance company or similar organisation.
  • Additional Skills
  • Self-motivated, enthusiastic and innovative
  • High level of accuracy and attention to detail
  • Deadline and results focused
  • Ability to work under pressure
  • Good time management and planning skills
  • Excellent Team Player
  • Excellent Communication kills
  • Analytical mindset
  • Willingness to work with other branches in Europe

Preferred Qualifications

  • Knowledge of SQL Report Services is desirable but not essential
  • Knowledge of underwriting tools is preferred but not essential e.g., Eclipse, Power BI, etc.

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