Tax Registration Specialist I
Key Skills for This Role
Full Job Posting
Primary Responsibilities
- The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Case management for Tax Registration is an involved process that requires strong attention to detail and the ability to answer client’s tax-related questions. This includes launching projects upon receiving a registration order, processing intake form for registration services to commence, contacting clients with clarifying questions related to registration request, responding to inquiries from clients, Sales, Service, Implementation on registration services, making decision as to if we can register the client based on multiple factors related to tax code setup and client’s business situation, managing duplicate requests to avoid causing confusion for clients, Service and Implementation, contacting clients to assist with form when needed, assisting Sales with questions related to registration service, handling escalated requests that arise, conducting follow up on cases opened over a specific amount of time.
- Registration with Agencies as part of the Tax Registration process requires the ability to evaluate and fix issues as they arise with each agency. This includes confirming information client has submitted pertaining to wages and dating for registration, contacting clients regarding required officer information, register with agencies requested by following documentation for each agency, updating documentation for each agency should require information change, notifying team when agency changes required information or login information changes, communicating with clients regarding completed registrations, including screenshots, updating systems to reflect instant EIN provided by agency, contacting agencies as needed when problems arise with registration and handling escalations as directed by Team Lead or Manager.
Education and Experience
1-3 years of payroll experience preferred
Bachelor's Degree preferred
Payroll service bureau experience a plus
Ability to work in a high-volume, fast-paced, yet detailed payroll tax department highly desirable
Employment Tax Knowledge desired
Tax Registration Knowledge desired
Intermediate Excel skill desired
Strong communication skills and problem-solving ability
High Level of Integrity
Proficient in Microsoft Office (MS excel advanced skills)
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact
[email protected]. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $47,108-$ 64,569/yr; however, the base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.
At Paylocity, “We” is what makes us different. We are committed to fostering a culture that honors diverse opinions, perspectives, and backgrounds, knowing that each makes us stronger and collectively unbeatable together. We actively cultivate these differences as we engage each other in driving innovation in the software and services we provide our customers. Paylocity is an equal opportunity employer. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7427.
About Paylocity
Cloud-based payroll and human capital management software provider.
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