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Tamayyaz - Hostess "Saudi Only"

Swissôtel
مكة, KSA
fulltime
Yesterday
Customer Service ExcellenceGuest RelationsReservations ManagementCommunication SkillsTable ServicePoint of Sale (POS) Systems
Free

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Customer Service ExcellenceGuest RelationsReservations Management
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Overview

**Company Description** **“A passion for perfection”**

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people.

We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.

**Swissôtel Al Maqam** is Swissôtel’s Second hotel to open in Saudi Arabia.

The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque.

**Swissôtel Al Maqam** is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre.

It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram

Job Description

  • Summary of Responsibilities:
  • Reporting to Assistant Outlet Manager, responsibilities and essential job functions include but are not limited to the following:
  • Consistently offer a professional and friendly greeting, and provide engaging service
  • Assist guests regarding food and beverage menu items in an informative and helpful way
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverages

Qualifications

  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Strong interpersonal and problem solving abilities
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively and collaboratively as part of a team
  • Prior experience working with Micros or a related system
  • Advanced in English
  • **Additional Information** **Our commitment to Diversity & Inclusion:**
  • We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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