Systems Engineer | Darwin

Key Responsibilities

• Support, maintain and enhance enterprise infrastructure environments Deliver infrastructure solutions and technical improvements Investigate and resolve Severity 2 and Severity 3 incidents within agreed service levels Manage service requests and project-related activities with a customer-first approach Contribute to infrastructure design, implementation and operational improvements Maintain system reliability, performance and security Participate in after-hours support, project work and on-call rotations as required Create and maintain technical documentation and knowledge articles About You You are a technically capable and customer-focused professional who enjoys troubleshooting, collaborating with stakeholders, and continuously developing your skills. To be successful, you'll bring experience in: Windows Server and Windows Desktop operating systems Active Directory and Group Policy administration Enterprise desktop management, including security lockdowns and policy management Exchange and Microsoft 365 technologies Microsoft Entra ID, Intune and Exchange Online NTFS permissions and enterprise security practices IT Service Management and ITIL frameworks Supporting hybrid environments across on-premises and cloud infrastructure Diagnosing and resolving complex technical issues Highly Regarded Linux administration experience Experience supporting government or enterprise environments Exposure to infrastructure project delivery and system migrations What Success Looks Like You enjoy taking ownership, building trusted relationships with customers, and delivering reliable technology outcomes. You're detail-oriented, proactive, and comfortable working across multiple technologies while maintaining a strong focus on service excellence. Before You Apply Please ensure your resume clearly demonstrates your relevant technical experience and achievements. If you've used AI tools to assist with preparing your application, ensure all information accurately reflects your own skills, experience, and accomplishments. Diversity & Inclusion At NEC Australia, we recognise that diverse perspectives drive better outcomes. We welcome applications from people of all backgrounds and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse candidates, veterans, and people living with disability. Be Part of OneNEC If you're ready to take the next step in your infrastructure and cloud career while living and working in Darwin, we'd love to hear from you. Apply now and help shape the technology environments that keep organisations connected, secure and successful.