Systems Engineer

Maintain, configure and support enterprise server, virtualization, storage, backup, cloud and Microsoft infrastructure, ensuring reliable and secure operations.

Manage and support enterprise Microsoft infrastructure, including Windows Server, Active Directory, Microsoft 365, identity, messaging, virtualization, endpoint management, monitoring and security technologies.

Administer and support Linux server environments, including Ubuntu and Red Hat Enterprise Linux (RHEL).

Manage and support virtualization and VDI platforms, including VMware vSphere, Horizon and GPU-enabled virtual desktop infrastructure.

Administer and support High-Performance Computing (HPC) and GPU-accelerated infrastructure, including NVIDIA GPU environments supporting academic, research, AI and VDI workloads.

Administer enterprise compute and storage infrastructure, ensuring availability, performance and capacity.

Administer and monitor enterprise backup and recovery solutions, including backup operations, restoration testing and disaster recovery activities.

Support and administer hybrid-cloud infrastructure across Microsoft Azure and Google Cloud Platform (GCP).

Administer and support enterprise management and monitoring technologies including SCCM/MECM, SCOM, Microsoft Intune and Microsoft Defender.

Perform server patching, vulnerability remediation and security hardening in coordination with the Lead Systems Engineer and cybersecurity teams.

Monitor infrastructure availability, health, performance and capacity, proactively identifying and resolving potential issues.

Troubleshoot infrastructure incidents, perform root-cause analysis, and ensure service requests and incidents are resolved according to established IT operational SLAs.

Collaborate with the Lead Systems Engineer in planning and implementing infrastructure upgrades, migrations, expansions and cloud/server infrastructure projects.

Support incident, problem, change, capacity and release management activities within the infrastructure scope.

Develop and maintain PowerShell scripts and other automation to improve infrastructure administration, monitoring and operational efficiency.

Maintain infrastructure technical documentation, operational procedures, configuration records and implementation documentation.

Coordinate with vendors, the Service Desk and other IT teams for infrastructure troubleshooting, maintenance and implementation activities.

Maintain knowledge of emerging infrastructure and cloud technologies and recommend opportunities to improve reliability, security and efficiency.

Perform other job-related duties as assigned.

Education and Experience:

Bachelor’s Degree in IT or related field is required

Desirable certifications in Microsoft – MCSE, RHCE, CCNP, VMWare and Azure.

Minimum of 4 years’ experience in IT or related field.

Minimum of 3 years’ experience in System Administration.

Fluency in written and spoken English language required.

Fluency in written and spoken Arabic is preferred.