Lead Systems Engineer

Lead the server infrastructure team in the maintenance, configuration and reliable operation of enterprise Windows and Linux server, virtualization, storage, backup and cloud infrastructure.

Lead the administration and support of enterprise Microsoft infrastructure, including Windows Server, Active Directory, Microsoft 365, identity, messaging, virtualization, endpoint management, monitoring and security technologies.

Lead the design, administration and capacity planning of High-Performance Computing (HPC) and GPU-accelerated infrastructure supporting academic, research and AI workloads across on-premises and cloud environments.

Lead the infrastructure enablement, integration and adoption of enterprise AI platforms and workloads across on-premises and cloud environments.

Manage and support virtualization and VDI platforms.

Manage enterprise compute and storage infrastructure, ensuring availability, performance and capacity.

Oversee enterprise backup, recovery and disaster recovery solutions, including restoration testing and service recoverability.

Support and administer hybrid-cloud infrastructure across Microsoft Azure and Google Cloud Platform (GCP).

Lead patch management, vulnerability remediation and infrastructure security hardening activities in coordination with relevant IT and cybersecurity teams.

Monitor infrastructure health and perform capacity and performance planning across compute, storage, virtualization, backup and cloud environments.

Plan, design and coordinate infrastructure upgrades, migrations, expansions, technology refreshes and lifecycle activities based on business requirements.

Lead infrastructure and enterprise systems projects, including the development of technical implementation plans, testing procedures, risk assessments, rollback and contingency plans.

Execute appropriate incident, problem, capacity, change and release management processes within the infrastructure scope.

Develop and promote infrastructure automation using PowerShell and other appropriate technologies.

Maintain infrastructure technical documentation, architecture diagrams, operational procedures, configurations and technical specifications.

Coordinate with vendors, business units and other IT teams for infrastructure planning, implementation, troubleshooting and support.

Ensure infrastructure incidents and service requests are handled effectively and appropriate updates are provided in accordance with established IT operational SLAs and communication processes.

Provide technical leadership, work direction, mentoring, training and knowledge transfer to Systems Engineers and other technical staff.

Maintain awareness of emerging infrastructure and cloud technologies and recommend improvements that enhance reliability, security, performance and operational efficiency.

Perform other job-related duties as assigned.

Provide professional development support, conduct periodic performance reviews and address performance concerns for direct subordinates in accordance with UDST's Employee Performance Management framework.

Contribute to the development of employees through identifying appropriate learning and development opportunities.

Education and Experience:

Bachelor’s Degree in IT or related field is required

Desirable certifications in Microsoft – MCSE, RHCE, CCNP, VMWare and Azure.

Minimum of 8 years’ experience in IT or related field.

Minimum of 4 years’ experience in System Administration.

Fluency in written and spoken English language required.

Fluency in written and spoken Arabic is preferred.