Systems Analyst

Job Summary

Key Responsibilities

• Requirements & Analysis: Gather, document, and translate business needs into clear system requirements, user stories, process flows, and acceptance criteria.
• Process Improvement: Analyze business processes and systems to identify gaps, inefficiencies, risks, and opportunities for improvement.
• Solution Delivery: Partner with business, Product, Engineering, and IT teams throughout solution design, implementation, testing, and validation.
• Data & Reporting: Use data, reporting, and SQL where appropriate to support analysis, decision-making, and solution validation.
• Stakeholder Partnership: Serve as a liaison between business and technical teams, facilitating decisions and communicating requirements, risks, dependencies, and outcomes.

Required Qualifications

• 3+ years of experience in business analysis, systems analysis, or related technology roles.
• Experience gathering and documenting business and system requirements.
• Demonstrated hands-on working knowledge of SQL and relational databases.
• Strong analytical, problem-solving, and process-improvement skills.
• Ability to translate business needs into clear, actionable technical requirements.
• Strong communication and stakeholder-management skills.
• Understanding of software development and technology delivery practices.
• Bachelor's degree in a related field or equivalent practical experience.

Preferred Qualifications

• Experience working in Agile software development environments.
• Experience with APIs, integrations, or enterprise applications.
• Experience with Jira, Confluence, or similar tools.
• Experience with process mapping, user acceptance testing, and data analysis.
• Bonus Qualifications
• Professional experience with enterprise resource planning (ERP), logistics, or retail systems.

Bonus Qualifications