Systems Administrator

Role overview

System administration and support

• Provide daily briefings on system status and on-site administration support to end users and engineers.
• Perform system administration for routine, emergency, test, and exercise events according to technical manuals, operating instructions, and checklists.
• Create, manage, and delete user and group accounts, profiles, and policies.
• Provide on-the-job training and one-on-one assistance.
• Monitor mission-system performance and link status to detect potential service disruptions.
• Troubleshoot emergent issues, detect errors, and correct system faults.

Maintenance and recovery

• Collect application, system, and security logs for unexpected disruptions and provide data to support resolution and post-event forensics.
• Back up and archive systems, and perform recovery and restoration in accordance with approved procedures.
• Perform system startup, reboots, and shutdowns according to manuals, instructions, and checklists.
• Record scheduled and unscheduled maintenance in the approved tracking system.
• Support scheduled and corrective maintenance at remote sites and similar operations and maintenance activities for operations and laboratory environments.

Administration and resource planning

• Develop and monitor policies and standards for computing-resource allocation.
• Tune system performance, install updates, and maintain system configuration and installation documentation.
• Recommend hardware and software purchases, coordinate installation, and provide backup recovery.
• Provide technical guidance to end-user engineers in problem analysis, system coding, and test verification.
• Assist with documentation and management of system problem reports.

Required qualifications and experience

• Bachelor’s degree in IT, Information Security, Computer Science, Computer Systems Engineering, MIS, or a related field.
• Ability to work well in a team, prioritize tasks, manage time, and determine and resolve problems.
• Experience with Red Hat and Windows systems administration, virtualization systems administration, VMware ESXi and vSphere, VDI, and NAS, SAN, or similar storage.
• Good IT skills across software packages are an advantage.

Desired skills

• Desired knowledge includes Active Directory, Windows security permissions, Red Hat Linux and Unix, network interfaces, addressing and naming services, and computing and networking security management.
• Also desired: Red Hat Identity Management, VMware Horizon, VMware vSAN, Windows Server 2012 and 2016, Windows 10 and 7, and JBoss or Tomcat application servers.