Supervisor-Front Office

Dubai Investment Park, Dubai, United Arab Emirates, United Arab Emirates, 392009VIEW ON MAP

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Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.

Set up accurate accounts for each guest according to their requirements.

Enter Marriott Rewards information.

Ensure rates match market codes, document exceptions.

Secure payment prior to issuing room key, verify/adjust billing.

Compile and review daily reports/logs/contingency lists.

Complete cashier and closing reports.

Supply guests with directions and property information.

Accommodate guest requests, contacting appropriate staff if necessary.

Follow up to ensure requests have been met.

Process all payment types, vouchers, paid-outs, and charges.

Balance and drop receipts.

Count and secure bank at beginning and end of shift.

Obtain manual authorizations and follow all Accounting procedures.

Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.

Ensure adherence to quality standards.

Enter and locate information using computers/POS systems.

Stand, sit, or walk for an extended period of time.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Perform other reasonable job duties as requested by Supervisors.

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

*At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*

Delta Hotels, günümüzün sık seyahat eden insanlarının temel ihtiyaçları düşünülerek özenle tasarlanmış kusursuz bir seyahat deneyimi sunar.

Misafirlerin önemli gereksinimlerini kusursuz bir şekilde karşılıyoruz ve onlara ihtiyaç duymadıkları şeyleri sunmamak için sıkı çalışıyoruz.

Delta Hotels by Marriott'ta her zaman samimi, akılcı olduğumuz ve kontrolü elde tuttuğumuz için misafirlerimiz en önemli şeylere odaklanabiliyor.

Kanada, Birleşik Krallık ve Amerika Birleşik Devletleri'ndeki güçlü varlığıyla Delta Hotels by Marriott, tüm dünya pazarlarında hızla büyümeye devam ediyor.

Amaca uygun hizmet sunmaktan ve önemli detaylara odaklanmaktan keyif alıyorsanız, sizi Delta Hotels by Marriott'taki iş fırsatlarına göz atmaya davet ediyoruz.

Delta Hotels'e katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri

tercih edin

, amacınızı gerçekleştirmeye

başlayın

, mükemmel bir küresel ekibin üyesi

olun

ve hayallerinize ulaşmayı

başarın

.