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Supervisor-Banquet Operations

Le Méridien Hotels & Resorts
Lusail, QAT
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Banquet operationsGuest serviceBanquet room setupStaff supervision and coachingSafety and security proceduresProfessional communication

Full Job Posting

Position summary

The supervisor ensures banquet staff work as a team and that guest needs and special event arrangements are addressed.

The role is full-time, non-management, and located at the Lusail property; the posting states it is not remote.

Banquet operations and guest service

  • Coordinate staff and inspect grooming and attire, correcting deficiencies.
  • Communicate with guests, employees, and departments to meet guest needs and address special banquet arrangements.
  • Set up banquet areas and rooms, maintaining cleanliness and proper furniture and equipment arrangements.
  • Inspect table settings for cleanliness, neatness, group requirements, and company standards; resolve problems.
  • Record pertinent information in the department logbook.

Team support and standards

  • Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Build positive working relationships and support the team in achieving shared goals.
  • Follow company, safety, and security policies; report accidents, injuries, or unsafe conditions and complete safety training and certifications.
  • Maintain professional appearance, confidentiality, and company assets; welcome guests, anticipate service needs, and assist individuals with disabilities.
  • Use clear professional language, answer telephones appropriately, and uphold quality standards.
  • The role includes extended standing, sitting, or walking; lifting and carrying objects; and moving on stairs, ramps, or uneven surfaces.
  • Perform other reasonable job duties as requested.

Preferred qualifications

  • High school diploma or GED equivalent preferred.
  • At least 1 year of related work experience preferred.
  • At least 1 year of supervisory experience preferred.
  • No license or certification is specified as required.

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