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Success Engineer

Metabase
Remote, USA
Full-time
Mid · 3+ years experience
Remote
Discovered 1 months ago
DockerAWSGCPSQLMetabase

Full Job Posting

  • Talk to our users to understand their goals and challenges
  • Help customers design and optimize their Metabase implementation
  • Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed.
  • Solve complex problems and troubleshoot customer issues
  • Collaborate with our technical communicators to create educational materials for our customers
  • Serve as the voice of the customer to our product and engineering teams and help drive product development
  • Enjoy helping people and solving their problems
  • Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases
  • Strong database and SQL skills
  • Designing and developing web applications.
  • Managing infrastructure (Docker, AWS/GCP/etc, or similar)
  • Managing databases
  • Experience with Metabase or other BI tools
  • Experience working for an open source product
  • Fluency in multiple languages (this is helpful as our users are worldwide)
  • We operate as a fully remote, async team. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected.
  • Every week brings new complex challenges and opportunities to learn. If you thrive on solving complex problems and enjoy continuous learning, you'll find this role exciting and engaging.
  • You’ll contribute to a tool that empowers users to unlock insights in their data without relying on a data team.

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