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Strategic Account Manager Sr Lead

Fis
USA
Full-time
Manager · 15+ years experience
Discovered 1 weeks ago

Full Job Posting

About the role

As Enterprise Growth Managing Director, you will serve as a senior executive sponsor and strategic advisor for a portfolio of FIS enterprise clients. You will own the long-term client growth strategy, strengthen executive relationships and align teams across FIS around a unified account plan. This role is focused on creating lasting value through client retention, portfolio expansion, transformation and measurable business outcomes.

Your key responsibilities

Build trusted advisor relationships with C-suite and senior business leaders, serving as the account champion and primary relationship owner for assigned strategic accounts.

Develop and lead multi-year account and value creation plans that align client priorities with FIS capabilities, growth opportunities and transformation objectives.

Drive long-term revenue growth, wallet share expansion, retention and renewals through platform adoption, modernization, cross-sell and broader use of FIS products and services.

Lead cross-functional, matrixed teams across sales, product, delivery, client success, support, implementation, consulting and executive leadership, creating accountability around one client strategy.

Serve as the voice of the client within FIS, resolve executive-level issues and represent FIS at client forums, industry events and strategic planning sessions.

Required qualifications

  • Bachelor’s degree or an equivalent combination of education, training and relevant professional experience.
  • At least 15 years of experience in enterprise sales, strategic account leadership, consulting or executive client management, including at least 10 years working directly with executive stakeholders.
  • Demonstrated success leading complex, high-value strategic client relationships and delivering long-term growth, retention and transformation outcomes.
  • Proven ability to lead through influence in a global, highly matrixed organization and align diverse stakeholders around shared priorities and measurable results.
  • Executive-level communication, commercial judgment and financial services industry expertise, with the ability to remain composed, decisive and credible in complex situations.

Preferred qualifications

  • MBA or other advanced business degree.
  • Deep experience in financial services, banking, payments, fintech, capital markets, lending or digital transformation.
  • Experience developing enterprise account strategies, value creation plans, executive relationship maps, transformation roadmaps and simplified commercial agreements.
  • The impact you’ll make
  • The Enterprise Growth Managing Director helps FIS deepen its most strategic client partnerships by connecting executive priorities, industry insight and the full strength of the FIS portfolio. Your leadership will create a consistent client experience, accelerate transformation and strengthen long-term value for both clients and FIS. Success will be reflected in sustainable revenue growth, expanded relationships, strong retention and renewal performance, and measurable client outcomes over a multi-year horizon.
  • What we offer you
  • When you join FIS, you become part of a team that’s shaping how the world pays, banks and invests. We’re committed to helping you thrive, both professionally and personally. At FIS, we offer you:
  • Internal career growth opportunities
  • A voice in the future of fintech
  • Always-on learning and development
  • Collaborative work environment
  • Opportunities to give back
  • FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $177,200.00 - $301,250.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.. This position may be eligible for bonus and/or commission.

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