Store Manager, Visa Services
Skills
About This Role
Overview
- Welcoming walk-in customers and understanding their travel and visa needs.
- Assisting customers with visa applications on-site, ensuring accuracy and completeness.
- Educating travelers on visa requirements, timelines, pricing, and Atlys' value proposition.
- Resolving customer queries and concerns with empathy, patience, and professionalism.
- Following up with customers to keep them updated on their application status.
- Keeping the store presentable, organized, and aligned with Atlys' brand standards.
- Staying current on visa regulations, travel policies, and Atlys product updates.
- Identifying opportunities to improve the in-store experience and sharing feedback with the team.
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