Stewarding Supervisor

Overview

Job Description

• We are seeking an experienced and detail-oriented Stewarding Supervisor to lead our stewarding operations in Novotel Dubai Al Barsha, United Arab Emirates.
• In this pivotal role, you will oversee the stewarding team and ensure the highest standards of cleanliness, organization, and efficiency across all food and beverage areas.
• You will be instrumental in maintaining a safe, hygienic work environment while fostering a collaborative and supportive team culture that drives operational excellence.
• Lead and supervise the Stewarding team in all operational functions, including cleaning, organization, and maintenance of F&B restaurants, kitchens, loading dock areas, and storage spaces
• Coordinate and maintain the cleanliness and proper care of all F&B equipment, including china, silverware, glassware, cookware, banquet equipment, and kitchen equipment
• Ensure timely delivery and setup of equipment for banquet and restaurant functions while maintaining clear communication between the Stewarding team and Culinary and Restaurant Management teams
• Receive, inspect, and oversee proper storage of food and dry goods within kitchens, ensuring inventory accuracy and compliance with food safety standards
• Train, mentor, and develop Stewarding team members, fostering a culture of continuous improvement and professional growth
• Review banquet event orders and verify that all setups and supplies are in place according to banquet requisitions
• Conduct daily equipment inspections to ensure all machinery is in working condition; promptly report any defects or malfunctions to management
• Maintain a clean, safe, and organized work environment, including all equipment and storage spaces, in compliance with health and safety regulations
• Deliver professional, friendly, and proactive service while supporting colleagues and promoting a positive team atmosphere
• Follow and enforce all department policies, procedures, and service standards consistently
• Other duties as assigned

Qualifications

• 1-2 years of supervisory or management experience in a hospitality, food service, or stewarding environment
• Strong organizational and time management skills with the ability to prioritize multiple tasks in a fast-paced setting
• Excellent interpersonal and communication skills; ability to interact professionally with team members and other departments
• Demonstrated ability to work effectively in noisy, high-pressure environments while maintaining composure and a positive demeanor
• Comprehensive understanding of food safety, hygiene standards, and health and safety regulations
• Proven team leadership and motivational abilities with experience training and developing staff
• Problem-solving mindset with strong analytical and decision-making skills
• Attention to detail and commitment to maintaining high standards of cleanliness and organization
• Ability to work flexibly and adapt to changing operational needs
• Knowledge of stewarding operations, kitchen equipment, and F&B procedures
• Strong conflict resolution and empathetic communication skills
• Passion for creating and maintaining a safe, inclusive, and collaborative work environment
• Resilience and ability to handle challenges with a solution-oriented approach