Stewarding Supervisor

Overview

• A Supervisor Stewarding is responsible for supervising the Stewards to deliver an excellent Guest and Member experience while supporting the overall operations.
• What will I be doing?
• As a Supervisor Stewarding, you are responsible for supervising the Stewards and supporting the team members to deliver an excellent Guest and Member experience.
• A Supervisor Stewarding will also be required to coordinate other responsibilities, make certain Back of House areas are maintained, and ensure that health and safety are top priorities.
• Specifically, you will be responsible for performing the following tasks to the highest standards:
• Supervise the Stewards ensuring high standards
• Support the Team Members in training and development
• Coordinate the daily pot-wash and dish wash responsibilities
• Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
• Observe Health, Hygiene and Safety guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
• Report faults, misused or damaged equipment issues to the Managers, Executive Chef, and/or Chief Engineering
• Ensure the correct PPE is in place and guidelines are adhered to
• Ensure machinery is operated properly, efficiently, safely and in accordance with the hotel's Health and Safety Manual
• Assist in the location, movement and storage of operational equipment
• Assist in the stock take of equipment and other items as required
• Ensure team members adhere to all Health and Safety and Hygiene Regulations
• Carry out any other reasonable task set by the Hotel's Management
• What are we looking for?
• A Supervisor Stewarding serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members.
• To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Good communication skills
• Ability to work under pressure
• Ability to work on their own or in teams
• Flexibility to respond to a range of various work situations
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Previous experience in a similar role
• Previous experience in supervisory role
• What will it be like to work for Hilton?
• Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
• For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
• Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
• Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.
• And, our amazing Team Members are at the heart of it all!