Sr. UX Designer

Role overview

Design and collaboration

• Promote user-centricity and apply design thinking across the organization.
• Collaborate with designers, researchers, and business partners to identify customer needs and design customer-focused solutions.
• Lead medium- to large-sized projects and small research initiatives.
• Create workflows, wireframes, prototypes, heuristic evaluations, personas, journey maps, and competitive assessments.
• Apply research findings and existing data to hypotheses and data-informed design decisions.
• Work with minimal direction and collaborate with senior teammates and leadership.

Delivery and team support

• Build and maintain design component libraries and document UI patterns aligned with WCAG standards.
• Help create AI design patterns that clarify when AI is used, when users should review or confirm outputs, and how AI content is revealed gradually.
• Present work clearly and share actionable feedback in design critiques.
• Use analytics to inform project plans and scope, and connect design decisions to customer needs and business value.
• Coach and mentor junior team members.
• Work with software developers and engineers to understand technical constraints and feasibility.

Required qualifications

• Completed a bachelor’s degree (BA or BS) or an advanced degree program.
• 8+ years of knowledge/experience with industry-standard wireframing, graphic design, usability, and/or prototyping software.
• Proficiency in UX/UI design and methodologies, communication, storytelling, and problem solving.
• Basic understanding of accessibility guidelines, including WCAG 2.2 AA, and best practices.
• Experience creating experiences across desktop, mobile web, mobile apps, and enterprise software.
• Self-motivation, strong organizational skills, attention to detail, and ability to manage time and estimate tasks.
• Ability to ask insightful questions, actively listen, support teams, and collaborate with teammates across global teams.

Preferred interests

• Curiosity about how AI tools can support research, ideation, prototyping, and everyday design tasks, with willingness to learn and experiment.

About the platform