Sr. Tech Infra Program Manager, Non-Standard Infrastructure Delivery (NSID)
Role Overview
AWS Infrastructure Services designs, plans, delivers, and operates global infrastructure supporting data centers, servers, storage, networking, power, and cooling.
The Non-Standard Infrastructure Global Delivery Team delivers custom infrastructure for satellite ground stations, specialized labs, edge deployments, and other nontraditional environments.
The role leads capacity delivery across multiple global programs from requirements definition through deployment.
Key Skills for This Role
Full Job Posting
About the Role
AWS Infrastructure Services designs, plans, delivers, and operates global infrastructure supporting data centers, servers, storage, networking, power, and cooling.
The Non-Standard Infrastructure Global Delivery Team delivers custom infrastructure for satellite ground stations, specialized labs, edge deployments, and other nontraditional environments.
The role leads capacity delivery across multiple global programs from requirements definition through deployment.
Key Responsibilities
- Translate ambiguous customer needs into technical requirements, scope documents, and infrastructure specifications.
- Build demand forecasts and capacity scaling models for programs without established historical baselines.
- Lead projects through design, procurement, construction, commissioning, and deployment.
- Manage budgets, schedules, resource plans, risks, constraints, and changing technical requirements.
- Coordinate engineering, customer, finance, procurement, and other stakeholders across programs.
- Create governance frameworks, standard operating procedures, process improvements, and scalable delivery mechanisms.
- Produce program health reports and KPIs and escalate issues with recommendations to executive leadership.
Basic Qualifications
- At least 5 years of program management or technical project management experience.
- At least 5 years of data center or network capacity planning, infrastructure program management, or related technical experience.
- Experience managing business risks and tradeoffs.
- At least 5 years managing complex, cross-functional infrastructure build programs with limited precedent or incomplete plans.
- Bachelor’s degree in Engineering, Computer Science, or a related technical field, or equivalent technical experience.
- Ability to assess technical designs for deployment scenarios and recognize design-related implementation issues.
Preferred Qualifications
- PMP or equivalent certification.
- Experience with analytical tools, metrics, and reporting.
- Seven or more years in technical infrastructure delivery, data center construction, telecommunications, or mission-critical facilities.
- Experience building program mechanisms or documenting processes where no established playbook existed.
- Familiarity with AWS infrastructure concepts, data center design, or cloud computing architecture.
Travel
- Up to 15% domestic and international travel may be necessary to support infrastructure planning and scaling efforts.
About the Team
The team delivers infrastructure for unique, evolving, and often undefined requirements outside traditional data center models.
Team members work with scientists, engineers, and service owners to turn unclear needs into deliverable infrastructure programs.
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