Sr. Supplier Quality Engineer (Germantown)

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

Lead supplier development, supplier risk assessments and supplier gap analysis in support of new product road maps and future business strategies.

Deliver supplier quality deliverables in the Standard Product Development.

Present findings and recommendations as part of Business Review process.

Partner with Sourcing and Engineering to ensure all drawing, specification, CTQ’s are systematically defined, agreed to by internal TK Elevator Americas personnel, and communicated to suppliers for action.

Develop and negotiate quality requirements in contractual agreements with suppliers, procurement managers and legal.

Qualify products purchased using a Production Part Approval Process (PPAP) to establish stable manufacturing within the supply base. Lead internal and external teams to improve Cost of Poor Quality, Design for Manufacturing and Good Manufacturing Practices within the supply base.

Assure product compliance to purchasing specifications through supplier and engineering change order systems.

Execute to BU audit strategy which includes the development and execution of supplier audits with procurement and the global TK Elevator commodity managers.

Conduct root cause analysis to develop corrective and preventive action plans. Manage the investigation of field failures regarding supplier products and make recommendations for corrective plans.

Drive issue resolution and continual improvement using TK Elevator America’s corrective action system and supplier systems.

Ensure timely response and action to ensure effectiveness of 8D that addresses root cause and eliminates reoccurrence.

Deliver against quality metrics as defined by the business.

Report to top management on the performance of the quality management system and any needs for improvement

Deliver quality training to support effective quality execution in the interest of TK Elevator

Escalates all issues impacting the timely release and quality of all new product development programs to upper management

Bachelor’s Degree in a technical discipline or non-technical degree with 15 years of relevant experience

Advanced degree in quality management, engineering or business discipline preferred

Ability to travel domestically and internationally up to 40%

Minimum of 5 years of engineering, procurement or supplier management responsibility

Qualified auditor with knowledge of ISO 9001 quality management systems or equivalent

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at [email protected] or call 1-844-427-5461.

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TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.

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