Superintendent- Service (Boston)

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

TK Elevator is currently seeking an experienced Superintendent- Service in Boston, MA.

Responsible for assisting with service operations so that the service department functions in an efficient and cost-effective manner.

Visits job sites and performs quality audits to ensure that route work is being completed efficiently and in a cost effective manner.

Performs NIM job audit within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations.

Assists mechanics with jobs. Includes trouble shooting and providing on-the-job training.

Uses accounting reports to review route profitability and call backs. Includes providing feedback, data and reports to management.

Takes part and assists with safety training.

Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs.

Provides feedback to service manager prior to field evaluations and performance ratings.

Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.

Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers.

Determines what materials need to be ordered for service, repairs, and orders parts.

Performs other duties as may be assigned.

Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired though a Bachelor’s degree; or two year’s experience managing on a branch departmental level; or equivalent combination of education and experience

Ability to write reports, contract proposals and business correspondence

Ability to effectively present information and respond to questions from management andc customers

Ability to define problems collect data, establish facts and draw valid conclusions

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables

Requires a valid driver’s license and a satisfactory Motor Vehicles Report.

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Salary range: $160,000-$196,000. The role offers a car allowance or company vehicle, fuel card, and annual incentive program.

Competitive Compensation: Competitive and market-aligned compensation in a exciting, stable, and sustainable industry.

Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.

Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.

A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.

Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.

Ready to move beyond?

Apply online today!

Please note: We only consider applications submitted through our online system.

Important note:

TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. We welcome applications from everyone we continously work towards an inclusive and barrier-free reality. Please do reach out to us and we will work on individual solutions tailored to you.

TKE – Move Beyond

TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.

Our financial benefits go beyond your salary, offering attractive extras that make a real difference. From retirement plans and allowances to discounts – at TKE, we empower you to actively shape your financial future.

Move with flexibility – our mobility benefits support modern, sustainable, and personalized solutions. Whether for work or leisure, we help you reach your destination comfortably and eco-consciously.

At TKE, people come first – and that includes their personal environment. With our family benefits, balancing work and private life becomes much easier.

With a wide range of health and wellness programs, we create an environment where you can truly feel your best.

TKE+ is about exclusive extras that make a real difference. Enjoy local perks like discounts, employee events, sports programs, meal subsidies, and health initiatives designed to enrich your everyday life.