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Sr. Software Engineer (.NET), Telephony

DriveCentric, Inc.
Remote, USA
Full-time
Senior · 5+ years experience
Remote
Discovered 1 months ago
C#.NETMicrosoft SQL ServerPostgreSQLAngularClaude Code

Full Job Posting

  • Architect and build the services behind every real time customer conversation: voice, SMS/MMS, live video, and embedded web chat across multiple carriers and CPaaS providers.
  • Own an integration end to end: vendor API client, event contracts, data mapping, mock endpoints, test plan, staged rollout, production monitoring, vendor certifications, and compliance.
  • Ship AI features built on the many channels of Telephony-owned conversation data.
  • Build the infrastructure that makes Telephony communication testable with simulated 3rd parties, event capture and replay, and automated integration and unit tests.
  • Own several media pipelines for call recordings, video transcoding, storage, and retention.
  • Design and develop customer facing Angular UI across all Telephony feature suites.
  • Assist in identifying and resolving issues. Research escalations from support teams, dealership data problems, and bug reports. Perform root cause analysis and address identified issues.
  • Navigate carrier and regulatory requirements: A2P/10DLC registration, opt-out handling, call recording consent laws, and 3rd party certifications.
  • Write code assisted by AI tooling using spec-driven development.
  • Build and maintain OpenTelemetry instrumentation, Grafana dashboards, and per-store health metrics
  • Participate in story refinement, release planning, and code review. Deploy your own validated code to production.
  • 5+ years of C# .NET development experience.
  • 3+ years of development experience with 3rd party APIs.
  • 3+ years of development experience with Microsoft SQL Server and/or PostgreSQL.
  • Experience with frontend frameworks, preferably Angular.
  • Working knowledge of AI-assisted development tools (Claude Code, Cursor, Copilot, etc.)
  • Working knowledge of HTTP and webhook based integrations.
  • Working knowledge of parallel and asynchronous programming techniques.
  • Working knowledge of data exchange formats (JSON, XML, etc.) and serialization/deserialization.
  • Experience with microservice and event-driven architecture.
  • Exceptional communication, problem solving, and analytical skills.
  • Exceptional sense of ownership and responsibility.
  • Experience owning production issues in real time and diagnosing problems in live customer traffic.
  • Experience leading a project from requirement gathering to delivery.
  • Ability to balance business and technical objectives when making decisions.
  • Ability to work on tasks independently and as part of a team.
  • Experience with Twilio or other CPaaS.
  • Experience with Kafka.
  • Experience with Amazon Web Services (e.g. S3, EC2, EKS, etc.)
  • Experience writing APIs to be consumed by 3rd parties.
  • Experience with speech-to-text, or building product features on top of LLM or ML output.
  • Familiarity with telecom regulatory requirements (A2P/10DLC, TCPA, STIR/SHAKEN, call recording consent).
  • Competitive salary + bonus + annual merit increases
  • Health, vision, and dental insurance (eligible on day 1)
  • 401K with matching up to 4% (eligible after 90 days)
  • 9 company holidays + 15 FTO days in first year
  • Pluralsight subscription
  • Professional growth opportunities

• Additional Voluntary Life Insurance

  • Accident Insurance

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