Sr. Social Media Account Manager - Leading Media Agency

Overview

Client Leadership & Account Management

• Serve as the primary point of contact for a portfolio of key clients.
• Build and maintain strong, trusted relationships with senior client stakeholders.
• Lead strategic discussions, campaign planning sessions, and performance reviews.
• Identify opportunities for account growth, upselling, and cross-selling agency services.
• Ensure client objectives are translated into actionable social media strategies.

Social Media Strategy

• Develop comprehensive social media strategies aligned with client business goals.
• Lead the planning and execution of always-on, campaign-based, and integrated social media initiatives.
• Provide strategic direction across content, community management, influencer marketing, and paid social activities.
• Stay ahead of platform trends, emerging technologies, and industry best practices.

Campaign Delivery

• Collaborate closely with creative, content, performance marketing, and production teams to deliver best-in-class campaigns.
• Manage project timelines, budgets, scopes, and deliverables across multiple accounts.
• Ensure all work meets agency quality standards and is delivered on time and within budget.

Performance & Reporting

• Analyze campaign performance and translate data into actionable insights.
• Present campaign results, recommendations, and strategic plans to clients.
• Monitor KPIs, engagement metrics, audience growth, and ROI across social channels.
• Drive continuous optimization based on performance data and market insights.

Team Leadership

• Mentor and support junior account managers, executives, and social media specialists.
• Foster collaboration across departments to ensure seamless campaign execution.
• Contribute to agency-wide initiatives, process improvements, and business development efforts.

Requirements

• Bachelor's degree in Marketing, Communications, Digital Media, Business, or a related field.
• 5-8+ years of experience in social media, digital marketing, or account management within a digital, creative, or integrated agency environment.
• Proven experience managing large regional and international brands.
• Strong understanding of social media platforms including Instagram, TikTok, Facebook, LinkedIn, X, Snapchat, and YouTube.
• Experience developing social media strategies and managing integrated digital campaigns.
• Strong client servicing, presentation, and stakeholder management skills.
• Excellent project management and organizational abilities.
• Commercially aware with the ability to identify growth opportunities within client accounts.
• Strong analytical mindset with experience interpreting social media and campaign performance metrics.
• Exceptional communication and presentation skills.

Preferred Experience

• Experience working with FMCG, Retail, Automotive, Hospitality, Government, Real Estate, or Consumer brands.
• Exposure to influencer marketing, social commerce, and paid social campaigns.
• Regional GCC market experience.
• Arabic language skills would be an advantage.
• What's on Offer
• Opportunity to work with a leading and highly respected digital agency.
• Exposure to major regional and global brands.
• Collaborative, fast-paced, and creative working environment.
• Excellent career progression opportunities.
• Competitive salary package and benefits.
• Access to cutting-edge digital, social, and creative projects.

Location: Dubai, UAE