Sr. Platform Partner Technical Account Manager (PTAM)

5+ years of Linux system administration experience

Hands-on experience with Red Hat Enterprise Linux in an enterprise grade production environment

Experience administering linux storage using logical volumes

Versed in Linux patching strategies and tooling for large scale deployments

Extensive linux troubleshooting experience on both physical and virtual environments

Familiarity with Linux containers and container management tools

Knowledge of cloud and server virtualization

Willingness to stay current on latest technologies and take an active role in your career development.

Ability to manage and grow existing enterprise partner relationships by delivering proactive, relationship-based support

Outstanding verbal and written communication skills; ability to convey complex information to partners clearly and concisely

Comprehension of enterprise architecture and strategic business drivers

Ability to manage multiple issues and projects with an eye for detail

Direct experience with a variety of technology partners

Ability to develop and deliver presentations on various technical topics

The following are considered a plus:

Experience in a support, operations, development, engineering, or quality assurance organization

Red Hat Certified Engineer (RHCE) or equivalent experience

Awareness of the Red Hat product portfolio

Bachelor's degree in a technology-related discipline, preferably computer science or engineering

Experience working with RHEL Image Mode

Prior experience in a technical leadership or mentorship role

Technical knowledge of the Linux kernel and Linux file system

Expertise with Enterprise Cloud Solutions such as Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), and Software-as-a-Service (SaaS)

Expertise with IT Automation (Red Hat Ansible)

Experience containerizing applications for deployment in cloud environments

Familiarity with source code management tools like Git

Experience in storage configuration, deployment & administration

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.