Sr. Business Systems Analyst

Role Overview

Core Responsibilities

• Understand marketing business processes and supported systems to develop requirements for system enhancements.
• Translate business requirements into documented opportunities and approved solution requirements.
• Partner with Marketing and Technology stakeholders to address business goals and needs.
• Define future-state solution requirements and help delivery teams understand intended product outcomes.
• Mentor colleagues in business systems analysis practices.

Analysis and Collaboration

• Analyze data with business stakeholders and work with quality engineering to align test coverage with business needs.
• Share ideas, provide feedback, listen to suggestions, and collaborate with team members.
• Participate in ongoing training and coaching to continue developing in the role.

Required Qualifications

• An undergraduate degree or technical certificate is required; postgraduate education is an asset.
• Five to seven years of relevant experience is required.
• Experience working in Agile is required.
• Experience in marketing or business consulting services is preferred.
• Experience as a functional or business team member delivering a new technology platform is preferred.

Key Technologies

• SQL is used for data analysis.
• Salesforce Data Cloud, Marketing Cloud, and Personalization are the primary technology focus areas.
• Experience with other platforms such as ERP, CRM, Adobe, or Unica may also be relevant.

Work Location and Schedule

• The role is based primarily in downtown Toronto.
• Approximately 80% in-office attendance is expected, with tools provided to support working from home.

Compensation

• The stated base pay range is $81,600 to $115,200 CAD.
• Actual compensation may vary based on skills, experience, knowledge, location, and organizational needs.

Development and Benefits

• The organization provides training, onboarding, development conversations, mentoring programs, and access to online learning.
• The total rewards package includes benefits, savings and retirement programs, paid time off, banking benefits, discounts, and recognition programs.