Sr. Business Recruiter

Own full-cycle recruiting for Implementation Managers, Customer Success Managers, and Marketing roles, from intake to signed offer.

Run intake meetings with hiring managers to define the profile, must-haves, interview loop, and scorecards.

Source passive candidates through LinkedIn, referrals, communities, and targeted outreach; build pipelines ahead of need.

Screen candidates for both skill and fit, including technical aptitude for implementation and client-facing judgment for CS.

Coordinate interview loops and keep candidates and hiring teams informed at every stage.

Manage offers end to end: compensation benchmarking, negotiation, and closing.

Track funnel metrics (time to fill, pass-through rates, offer acceptance, source quality) and share them with hiring managers.

Deliver a candidate experience that reflects our brand, whether or not someone gets the job.

Help improve recruiting processes, job descriptions, and interview training as the team scales.

3–6 years of full-cycle recruiting experience, ideally at a B2B SaaS company or agency.

A track record hiring for customer-facing or go-to-market roles such as Customer Success, Implementation, Account Management, or Marketing.

Strong sourcing skills and comfort reaching out to passive candidates.

Ability to act as a trusted advisor to hiring managers, including pushing back on unrealistic requirements.

Hands-on experience with an ATS (Ashby, Greenhouse, Lever, or similar).

Clear, warm communication and excellent organization across multiple open roles.

Comfort with ambiguity in a fast-moving, scaling environment.