Specialist - Project Management

Overview

Position Overview

Key Responsibilities

• Ensure customer requirements and needs are clearly understood, met, and final delivery is made effectively on time.
• Serve as primary point of contact for any and all matters specific to customers and develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors by understanding their business needs and technical challenges.
• Use project management methodologies to provide milestones and timelines to set expectations with customer teams prior to beginning any new project initiatives.
• Take ownership of customer retention, sales, revenue generation, and project management activities.
• Ensure the solution environments remain operationally healthy while reducing cost and complexity with high levels of performance, security, scalability, maintainability, reusability, and reliability upon deployment.
• Accelerate customer adoption of Presight by leading the implementation journey.
• Engage customers in the development of reporting elements, scheduling, establishing guidelines, and setting milestones to measure success.
• Manage project timelines, milestones, migration goals and business transformation strategies, and ensure that all processes & procedures are executed within agreed timeframes at defined quality standards.
• Utilize technical acumen and drive technical discussions regarding incidents, trade-offs, and risk management.
• Provide detailed reviews of service disruptions, metrics, prelaunch planning, post-sales, and consultative expertise.
• Ensure that customer issues are dealt with in an efficient manner, following predefined escalation processes for any problems that may arise.
• Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management, and Governance of Organizations policies, procedures, plans, and related risk assessments.

Qualifications

• Master's Degree in IT, Business Analytics, Business Administration or related field
• Minimum 5 years of experience in project management, solution/product delivery, corporate governance in an IT service organization or analytics platforms & technologies
• Expertise in public sector regulations, political processes, and government engagement.
• Professional certifications (PMP, PRINCE2, Agile/Scrum) and formal training in PMBOK methodologies are highly desirable.
• This role is for UAE-Nationals
• Ideally, you’ll also need
• In-depth knowledge of current developments in analytics
• Very strong organizational and managerial capabilities
• Excellent communication and interpersonal skills
• An innovative and creative approach to problem solving
• Join us at Presight, where we offer a culture of innovation, outstanding career growth opportunities, and competitive rewards.
• If you're eager to conquer new frontiers in AI and thrive in a dynamic environment, we welcome you to our community.
• What working at Presight offers:
• Culture: An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.
• Career: Outstanding learning, development & growth opportunities via structured training programs and innovative, high-tech projects.
• Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.