Specialist, LD
Full Job Posting
Essential Duties
Administer and support the Institute’s global Talent & Organizational Development processes, including performance management, goal-setting, succession planning, and Connect check-ins
Ensure accuracy, completeness, and timely updates within talent systems and templates, maintaining strong data integrity across all processes
Coordinate and facilitate communications, resources, timelines, and guidance for annual talent programs with HR Partners and People Leaders
Partner with HR Business Partners and global Talent & Organizational Development stakeholders to ensure consistent execution of talent processes and enhance the employee experience
Support the administration and end-to-end execution of the employee engagement survey, including documentation, communications, system readiness, tracking, and reporting logistics
Prepare dashboards, trackers, analytics, and summaries to support insights and decision-making related to talent, performance, engagement, and succession data
Provide first-level support and respond to inquiries from HR teams, leaders, and employees regarding talent and engagement programs
Contribute to continuous improvement efforts by documenting processes, identifying inefficiencies, and recommending enhancements to talent and engagement programs
Assist with planning and delivery of communications, training materials, and presentations to support capability building around talent processes
Collaborate with cross-functional partners, including HRIS, Communications, and HR Operations, to ensure alignment, accuracy, and seamless execution of talent and engagement initiatives
Provide trainers with content, goals, and facilitation support
Competencies
Effective communication and stakeholder management capabilities
Strong understanding of talent management principles, including performance management, goal-setting, succession planning, and employee engagement
High attention to detail with the ability to maintain data accuracy across multiple systems and processes
Effective communication skills with the ability to clearly convey guidance, timelines, and process instructions to HR partners and leaders
Strong analytical and data interpretation skills to prepare dashboards, summaries, and insights that support decision-making
Demonstrated ability to manage multiple cyclical processes simultaneously with strong organizational and time management skills
Ability to collaborate cross-functionally with HR Business Partners, HRIS, Communications, and HR Operations to ensure seamless execution of talent programs
Proficiency with HR systems and tools, including Workday, SAP, or Oracle, and advanced capability with MS Office and Excel for reporting and analysis
Strong process orientation with the ability to document workflows, identify inefficiencies, and recommend improvements
Solid facilitation and presentation skills to support training, communications, and capability-building efforts
Strong customer service mindset with the ability to provide responsive, accurate support to employees and leaders
Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.
About GIA Services
Independent nonprofit institute providing research, education, grading and laboratory services for gem and jewelry buyers and professionals.
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