Manager, Talent Acquisition
Full Job Posting
Essential Duties
Lead and oversee day-to-day recruiting operations for the Global Capability Center (GCC), partnering with the GCC HR Lead and Talent Acquisition (TA) Center of Excellence at U.S. headquarters to support hiring initiatives
Coach and support Talent Acquisition Recruiters on recruiting processes, sourcing techniques, candidate engagement, and stakeholder communication to ensure a positive hiring manager and candidate experience
Monitor recruiter workloads and open requisitions, ensuring hiring timelines and service levels are met through tracking and delivery of key recruiting KPIs
Manage and oversee the full-cycle recruitment process, ensuring consistent execution of recruitment best practices from position intake through offer and onboarding
Develop and execute sourcing strategies to build and maintain strong pipelines of qualified candidates for critical and high-volume roles
Oversee contingent workforce hiring and onboarding, ensuring adherence to internal processes, vendor guidelines, and compliance standards
Ensure data accuracy and system integrity within the Applicant Tracking System (Workday), including candidate dispositions, documentation, and reporting accuracy
Competencies
Demonstrates a strong understanding of end-to-end recruitment processes and best practices to ensure consistent and timely execution of hiring activities
Conducts structured interviews and candidate assessments to accurately evaluate qualifications, experience, and job fit
Communicates clearly and professionally with candidates, hiring managers, and internal partners, adapting messaging as needed
Builds positive working relationships with candidates and stakeholders while maintaining a professional and service-oriented approach
Manages multiple requisitions simultaneously, prioritizing tasks to meet deadlines and maintain hiring timelines
Utilizes Applicant Tracking Systems effectively, including Workday, Greenhouse, iCIMS, Taleo, or similar platforms, to maintain accurate documentation and data integrity
Ensures recruiting activities comply with company policies and applicable employment laws while maintaining accurate and complete records
Applies sound judgment to resolve day-to-day recruiting issues and ensure consistent process adherence
Provides coaching and support to recruiters to ensure consistent execution of recruiting processes and a positive candidate experience
Demonstrates accountability through ownership of recruiting activities, follow-through on commitments, and attention to detail in all hiring transactions
Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.
About GIA Services
Independent nonprofit institute providing research, education, grading and laboratory services for gem and jewelry buyers and professionals.
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