Specialist III Clinical Program

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Supports ADUSA Brand pharmacies in the development, administration, and evolution of services designed to expand access to care and improve patient health outcomes. The position leads initiatives that enable Brand pharmacies to maximize clinical services and opportunities to enhance reimbursement performance.

Areas of primary focus will include pharmacist and pharmacy technician provided immunizations, immunization registry reporting, medication therapy management, disease state management, and expanding the role of retail pharmacists in other clinical areas to align with organizational goals and deliver measurable results.

Leads the ongoing refinement of clinical tools that improve patient engagement and support convenient patient health management through appointment scheduling, adherence programs, and communication platforms. Cultivates and manages vendor relationships to support business requirements, including vendor onboarding, contracting, and agreement management.

Coordinates or develops clinical programs and services that measurably change customer behavior in choosing good health or improving health while enhancing Brand pharmacy department financial performance.

Maintains a broad-based view of managed care payment performance standards and how they are expected to evolve over time to inform clinical program decision making. Understands and prepares Brands to deliver against the needs of various health care organizations, payers, employers and governmental healthcare organizations.

Leads clinical protocol management including monitoring regulatory changes and reviewing, updating, and maintaining clinical materials used in Brand pharmacy service offerings, such as immunization standing orders or other clinical protocols, to facilitate pharmacist provided services.

Collaborates across Legal, Compliance, Outcomes Reporting, Pharmacy Application and Support, Managed Care, Pharmacy Operations, etc. in understanding current customer needs to advance clinical initiatives and services.

Identifies best practices and evaluates new clinical services for implementation or optimization of existing programs in Brand pharmacies.

Leads the ongoing refinement of clinical tools that improve patient engagement and support convenient patient health management through appointment scheduling, adherence programs, and communication platforms.

Maintains a broad-based view of managed care payment performance standards and how they are expected to evolve over time to inform clinical program decision making.

Understands and prepares Brands to deliver against the needs of various health care organizations, payers, employers and governmental healthcare organizations.

Cultivates and manages vendor relationships to support business requirements, including vendor onboarding, contracting, and agreement management.

Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

3+ years of active practice as a licensed pharmacist in a retail pharmacy setting or similar relevant practice setting. Experience in presentation/communication with senior leadership audiences.

3+ years of experience as a Clinical pharmacist/lead, Pharmacy Manager or Pharmacy District Manager.

PharmD or BS degree in pharmacy.

Ability to travel up to 10% of the time for business purposes.

Intermediate/High level proficiency with Microsoft Office suite of applications, including Excel, Word, PowerPoint, etc. Financial ROI development and measurement of program or process proposals including proven ability to interpret financial measures associated with process improvement, cost modeling and forecasting.

3+ years of active practice as a licensed pharmacist in a retail pharmacy setting or similar relevant practice setting.

Integrate and collaborate within a matrix-like organization.

Proven ability to work in both the virtual and in-person environments across multiple campuses.

Developed new or maintained established programs that deliver customer facing clinical touchpoints.

Proven ability to think analytically, apply analytical techniques and provide in-depth analysis of processes.

Ability to prioritize and manage multiple demands in a fast-paced environment.

Experience in presentation/communication with senior leadership audiences.

Intermediate/High level proficiency with Microsoft Office suite of applications, including Excel, Word, PowerPoint, etc.

Financial ROI development and measurement of program or process proposals including proven ability to interpret financial measures associated with process improvement, cost modeling and forecasting.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Join our Talent Community to stay updated on opportunities with Ahold Delhaize USA. You’ll be the first to know about new positions that match your career aspirations. To join, click here: Talent Community - Ahold Delhaize USA (careerswithus.com) .

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business. Learn More About Our Benefits - Click Here

Ahold Delhaize USA is an equal opportunity employer.

Under the Federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click here to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Ahold Delhaize USA.

Our employees and prospective employees are treated with respect and dignity. As an equal opportunity employer, we comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

We provide reasonable accommodations to applicants and employees with disabilities. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at [email protected].