Director, Supply Chain Technology (Manhattan Active WMS)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The Director, Business Systems is responsible for enabling our supply chain from supplier to store through modern, reliable, and integrated technology solutions. The Director ensures systems not only support but fundamentally enable how the business operates, scales, and competes.

Applicants must be currently authorized to work in the United States on a full-time basis.

Serve as the enterprise leader for business systems strategy within an assigned domain. Act as a strategic advisor to executive leadership, influencing enterprise priorities, investment decisions, and capability roadmaps. Own vendor ecosystem strategy, including strategic sourcing, partnerships, and optimization of enterprise spend.

Own end-to-end system domain performance, including architecture alignment, scalability, integrations, and long-term sustainability. Define and track enterprise-level KPIs tied to business capability performance, value realization, and strategic outcomes.

Ensure enterprise-wide data strategy alignment, integration architecture, and system interoperability across domains. Ensure enterprise resilience, risk management, and business continuity across systems and platforms.

Successfully implement strategic platforms and initiatives including Manhattan Active WMS. Define and implement the enterprise operating model (product/platform, funding, and organizational design).

Lead enterprise-wide transformation programs impacting multiple functions, systems, and operating models. Lead a team, including managers and senior leaders, with accountability for talent strategy.

Define and own the enterprise roadmap and investment strategy, including funding allocation across competing initiatives and domains. Own full financial accountability for the business systems domain, including investment portfolio, cost optimization, and ROI realization.

Drive enterprise capability maturity, benchmarking, and innovation to enable continuous transformation.

Own enterprise governance frameworks, policies, and standards for business systems, ensuring compliance, consistency, and scalability.

Establish decision-making frameworks and governance that enable consistent prioritization and execution across the enterprise.

Represent business systems in executive forums, driving alignment on enterprise priorities and transformation initiatives.

Serve as the enterprise leader for business systems strategy within an assigned domain

Deliver critical supply chain transformation programs

Successfully implement strategic platforms and initiatives including Manhattan Active WMS

Act as a strategic advisor to executive leadership, influencing enterprise priorities, investment decisions, and capability roadmaps

Define and own the enterprise roadmap and investment strategy, including funding allocation across competing initiatives and domains

Own end-to-end system domain performance, including architecture alignment, scalability, integrations, and long-term sustainability

Establish decision-making frameworks and governance that enable consistent prioritization and execution across the enterprise

Own enterprise governance frameworks, policies, and standards for business systems, ensuring compliance, consistency, and scalability

Lead enterprise-wide transformation programs impacting multiple functions, systems, and operating models

Define and implement the enterprise operating model (product/platform, funding, and organizational design)

Own vendor ecosystem strategy, including strategic sourcing, partnerships, and optimization of enterprise spend

Ensure enterprise-wide data strategy alignment, integration architecture, and system interoperability across domains

Drive enterprise capability maturity, benchmarking, and innovation to enable continuous transformation

Lead a team, including managers and senior leaders, with accountability for talent strategy

Own full financial accountability for the business systems domain, including investment portfolio, cost optimization, and ROI realization

Ensure enterprise resilience, risk management, and business continuity across systems and platforms

Define and track enterprise-level KPIs tied to business capability performance, value realization, and strategic outcomes

Represent business systems in executive forums, driving alignment on enterprise priorities and transformation initiatives

10+ years of experience in relevant job or field of technology. Experience in an advanced role or technical capacity. 5+ years of experience directly responsible for managing, guiding, training and onboarding team members in relevant technologies, capabilities or skills. Proven experience owning enterprise domains or large-scale system portfolios with cross-functional impact. Deep experience across multiple enterprise platforms and integration ecosystems.

Demonstrated ability to influence executive stakeholders and shape enterprise strategy. Executive-level presence with ability to influence and communicate at board/executive levels.

Bachelor's degree in computer science, CIS or related (or equivalent related work experience). Master's degree in relevant field of study.

Proven track record leading enterprise-wide transformation initiatives and operating model changes.

Strong financial acumen with accountability for investment strategy, portfolio management, and ROI delivery.

Additional trainings or certifications in relevant field of study.

Bachelor's degree in computer science, CIS or related (or equivalent related work experience)

10+ years of experience in relevant job or field of technology. Experience in an advanced role or technical capacity.

5+ years of experience directly responsible for managing, guiding, training and onboarding team members in relevant technologies, capabilities or skills.

Proven experience owning enterprise domains or large-scale system portfolios with cross-functional impact

Demonstrated ability to influence executive stakeholders and shape enterprise strategy

Proven track record leading enterprise-wide transformation initiatives and operating model changes

Strong financial acumen with accountability for investment strategy, portfolio management, and ROI delivery

Executive-level presence with ability to influence and communicate at board/executive levels

Ability to lead in highly complex, ambiguous environments with enterprise-wide impact and accountability

Master's degree in relevant field of study

Additional trainings or certifications in relevant field of study

Agile/product experience

Deep experience across multiple enterprise platforms and integration ecosystems

Experience defining enterprise data and analytics strategies tied to business capabilities

Experience in retail or grocery

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Join our Talent Community to stay updated on opportunities with Ahold Delhaize USA. You’ll be the first to know about new positions that match your career aspirations. To join, click here: Talent Community - Ahold Delhaize USA (careerswithus.com) .

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business. Learn More About Our Benefits - Click Here

Ahold Delhaize USA is an equal opportunity employer.

Under the Federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click here to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Ahold Delhaize USA.

Our employees and prospective employees are treated with respect and dignity. As an equal opportunity employer, we comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

We provide reasonable accommodations to applicants and employees with disabilities. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at [email protected].