Specialist I Process Standards & Training

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The Specialist I Process, Standards & Training supports the development and communication of commercial technical and functional training programs. They assist with tracking training completion and preparing training updates for commercial leadership. The role helps coordinate onboarding for associates new to role by gathering onboarding needs, checking in on training progress, and assisting with training plan execution.

Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment

Support the development and execution of all training events, including Days of Development, providing logistical, process and documentation support to facilitate business subject matter experts. Support competency-based assessments, updating content and documentation within the Associate Development Hub. Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Ensure alignment and adherence to control guidelines for all training programs developed. Ensure SOPs, training content, and process documentation remain synchronized with process updates delivered by PS&T, and functional partners.

Create and Maintain SOPs or determined relevant training programs and guides as collaboratively agreed upon by this role, the PS&T Lead and key stakeholders.

Translate complex concepts into easily understandable language & drive simplicity.

Develop and maintain training handbooks, tool kits, resource guides and SOPs for all areas of commercial.

Writing/communication style to target merchandising level associates.

Ensure alignment and adherence to control guidelines for all training programs developed.

Translate complex concepts into easily understandable language & drive simplicity. Writing/communication style to target merchandising level associates.

Support the development and execution of all training events, including Days of Development, providing logistical, process and documentation support to facilitate business subject matter experts.

Support competency-based assessments, updating content and documentation within the Associate Development Hub.

Ensure SOPs, training content, and process documentation remain synchronized with process updates delivered by PS&T, and functional partners.

Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

1-3 years' experience in training and development programs, and/or designing solutions to enable learning. Motivated, dependable and self-directed with experience creating and recommending solutions for opportunities. Experience working with SOPs or processing documentation is a plus.

Exceptional oral and written communications skills, with the ability to gather and synthesize information from a variety of sources. Strong written and verbal communication skills.

Knowledge of adult learning and instructional design methodologies. Basic familiarity with content management or onboarding systems preferred.

Project management experience, adept at working under tight deadlines and managing multiple, concurrent projects.

Bachelor's Degree or equivalent combination of education and experience.

Proficient in Microsoft Outlook, Word, PowerPoint and Excel.

Occasional travel as needed 0-30%.

Bachelor's Degree or equivalent combination of education and experience

1-3 years' experience in training and development programs, and/or designing solutions to enable learning.

Motivated, dependable and self-directed with experience creating and recommending solutions for opportunities.

Exceptional oral and written communications skills, with the ability to gather and synthesize information from a variety of sources.

Knowledge of adult learning and instructional design methodologies

Proficient in Microsoft Outlook, Word, PowerPoint and Excel

Strong written and verbal communication skills.

Provides balanced feedback at the most critical times.

Basic familiarity with content management or onboarding systems preferred.

Experience working with SOPs or processing documentation is a plus.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Join our Talent Community to stay updated on opportunities with Ahold Delhaize USA. You’ll be the first to know about new positions that match your career aspirations. To join, click here: Talent Community - Ahold Delhaize USA (careerswithus.com) .

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business. Learn More About Our Benefits - Click Here

Ahold Delhaize USA is an equal opportunity employer.

Under the Federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click here to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Ahold Delhaize USA.

Our employees and prospective employees are treated with respect and dignity. As an equal opportunity employer, we comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

We provide reasonable accommodations to applicants and employees with disabilities. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at [email protected].