Solutions Engineer
Role Overview
Fortra is seeking a Solutions Engineer, also known as a Presales Consultant/Engineer or Sales Engineer, to join their team in Saudi Arabia. This full-time role involves acting as a trusted advisor to customers, identifying optimal solutions for their needs, and driving sales activities and business development. The Solutions Engineer will work with leading companies, providing technical guidance throughout the sales process.
Role Responsibilities
Collaborate with sales representatives on activities involving prospective customers and business partners.
Conduct discovery processes to understand customer needs, current environments, and business problems, then articulate suitable solutions.
Deliver technical presentations and respond to technical questions during sales calls.
Develop, present, and deliver high-impact solution demonstrations.
Design secure and scalable solutions across on-premises, cloud, and hybrid environments.
Manage the customer evaluation process for offered products and solutions.
Plan and manage proofs of concept, including defining scope, success criteria, timelines, customer responsibilities, and technical validation.
Identify and address technical and functional objections from prospective customers during the sales process, collaborating with relevant teams for resolution.
Build and present proposals to customers, articulating the benefits of Fortra's solutions to all levels, including C-level executives.
Support responses to RFPs, RFIs, security questionnaires, and technical tender requirements.
Participate in partner activities such as discovery calls, demos, proposals, and events.
Contribute to partner enablement activities, including technical and functional training.
Collaborate with product management, engineering, support, and professional services to resolve technical issues and represent regional customer needs.
Represent the company at trade shows, user group events, conferences, and virtual webinar events.
Serve as a market expert on products, understanding customer usage, competitive positioning, and sales/service approaches.
Key Skills for This Role
Full Job Posting
About the Role
Fortra is seeking a Solutions Engineer, also known as a Presales Consultant/Engineer or Sales Engineer, to join their team in Saudi Arabia. This full-time role involves acting as a trusted advisor to customers, identifying optimal solutions for their needs, and driving sales activities and business development. The Solutions Engineer will work with leading companies, providing technical guidance throughout the sales process.
Role Responsibilities
Collaborate with sales representatives on activities involving prospective customers and business partners.
Conduct discovery processes to understand customer needs, current environments, and business problems, then articulate suitable solutions.
Deliver technical presentations and respond to technical questions during sales calls.
Develop, present, and deliver high-impact solution demonstrations.
Design secure and scalable solutions across on-premises, cloud, and hybrid environments.
Manage the customer evaluation process for offered products and solutions.
Plan and manage proofs of concept, including defining scope, success criteria, timelines, customer responsibilities, and technical validation.
Identify and address technical and functional objections from prospective customers during the sales process, collaborating with relevant teams for resolution.
Build and present proposals to customers, articulating the benefits of Fortra's solutions to all levels, including C-level executives.
Support responses to RFPs, RFIs, security questionnaires, and technical tender requirements.
Participate in partner activities such as discovery calls, demos, proposals, and events.
Contribute to partner enablement activities, including technical and functional training.
Collaborate with product management, engineering, support, and professional services to resolve technical issues and represent regional customer needs.
Represent the company at trade shows, user group events, conferences, and virtual webinar events.
Serve as a market expert on products, understanding customer usage, competitive positioning, and sales/service approaches.
Required Qualifications and Experience
- A four-year degree in a technical field, preferably Computer Science or IT, or equivalent career experience.
- 3+ years of experience in IT within at least one of the following areas: technical presales, technical consultancy, development, or technical support activities.
- Excellent oral presentation skills, public relations skills, and the ability to educate and train in a technical environment.
- General knowledge of technologies such as SFTP, FTPS, HTTPS, SQL, SMB; NAS, DNS, proxies, load balancers, LDAP, SAML, API, web services, JSON, XML, Windows, Linux, cloud providers, hybrid infrastructure, and containerized deployments.
- Previous experience in workflow development or scripting in any language.
- Understanding of security fundamentals: Encryption, PKI, authentication, authorization, certificates, key management, network security, Anti-malware, Data Loss Prevention, compliance, and secure deployment practices.
- Ability to work effectively with partners and distributors across the Middle East.
- Ability to work independently in a regional role while collaborating effectively with international and remote teams.
- Willingness to travel occasionally, typically 1-3 times per quarter.
- Previous experience in MFT, data integration, or job scheduling solutions is an advantage.
Work Environment
- This role involves working with a global company and interacting with multiple teams including sales, business partners, professional services, marketing, technical support, and product development. Occasional travel is required to meet customers and business partners on their premises, and to participate in tradeshows or events.
Company Overview
Fortra is a global company that provides solutions to leading organizations. Solutions Engineers are integral to the sales process, ensuring customers receive optimal technical and business solutions.
Application Process
- Candidates with the specified qualifications and experience are encouraged to apply for this full-time Solutions Engineer position.
About Fortra
Fortra is an American cybersecurity company that delivers AI-amplified cybersecurity solutions to help organizations use and protect data with confidence. The company focuses on providing comprehensive protection across the cyber attack chain, enabling organizations to reduce AI risk, identify threats faster, and strengthen their cyber posture. Fortra (formerly HelpSystems) was founded in 1982 and rebranded in 2022 to emphasize its focus on cybersecurity.
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