Solutions Consultant

FCM part of FCTG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience.

As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions.

Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fifth time ! FCM Travel India is one of India’s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services.

A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

Lead discovery sessions to understand client operating models, policy requirements, technology landscape, and success metrics

Design end-to-end travel solutions combining FCM platform, content, data, servicing, and integrations

Translate complex requirements into clear solution architecture and business outcomes

Support sales cycles through solution storytelling, workshops, and executive presentations

Articulate differentiators across technology, service, data, and regional capabilities

Provide technical and solution responses for RFP/I/Q submissions in partnership with proposal teams

Develop tailored solution narratives, playbooks, and enablement materials

Deliver client workshops, adoption sessions, and internal training aligned with roadmap milestones and go-to-market priorities

Act as subject matter expert for FCM technology and solution strategy

Partner with Product, Implementation, Deployment, and Support teams to ensure solution feasibility and continuity

Provide feedback to Product on market needs, gaps, and innovation opportunities

Contribute to demo environment strategy and reusable solution assets

Support key client solution reviews post-implementation.

Identify optimisation opportunities and emerging needs

Drive best practices for scalable solution delivery across Asia markets

4+ years in solution consulting, pre-sales, implementation, or client technology roles (travel, SaaS, platform, or IT preferred)

Strong ability to translate business challenges into technology and process solutions

Executive-level presentation, facilitation, and storytelling skills

Experience working across multiple stakeholders (commercial, operational, technical)

Data-driven mindset with focus on measurable outcomes

Excellent problem solving and structured thinking

Ability to manage multiple opportunities and priorities

Strong curiosity and ownership mindset

Willingness to travel as required

Bachelor’s degree or equivalent experience

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.

Since our beginning, our vision has always been to open up the world for those who want to see.

As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).

We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.

We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

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