Solution Architect & platform lead

Qualifications

• Demonstrable experience designing, administering and developing enterprise-scale Jira and Confluence environments, including workflow configuration, permissions, schemes and platform governance.
• Proven experience analysing business requirements and translating them into scalable technology solutions that improve business processes, operational efficiency and user experience.
• Strong experience developing and maintaining workflow automation, reporting, dashboards and data visualisation capabilities within the Atlassian ecosystem.
• Experience integrating Jira and Confluence with internal and external applications, databases and business systems through APIs and other integration technologies.
• Sound understanding of information security, access management, data governance and platform compliance, with experience supporting secure or regulated customer environments.
• Experience managing platform lifecycle activities including upgrades, patching, release management, performance optimisation and ongoing platform maintenance.
• Excellent stakeholder management, communication and problem-solving skills, with the ability to work effectively with technical teams, business leaders and end users at all levels of the organisation.
• Atlassian Certified Professional (ACP) certifications or equivalent recognised Atlassian qualifications.
• Experience with Jira Service Management, ScriptRunner, Atlassian Forge, Atlassian Connect or other advanced Atlassian development and customisation tools.
• Knowledge of ITIL, Agile, DevOps or Lean methodologies and experience using Atlassian products to support these frameworks.
• Experience working within government, defence, healthcare or other regulated sectors requiring strong security, governance and compliance controls.
• Experience supporting cloud-based Atlassian platforms with UK data residency requirements and familiarity with relevant security standards such as ISO 27001, Cyber Essentials Plus or NIST.