Solution Architect & Key Account Manager

What You'll Do

• 1.
• Achieving Strategic Account Growth within 12 Months:
• Develop and execute strategic account plans for a portfolio of 3-5 governmental/enterprise clients, leading to a pipeline of new opportunities valued at over SAR 30 million and achieving a 30 % increase in annual recurring revenue (ARR) from upsell and cross-sell initiatives.2. Establish C-Level Relationships within 6 Months:
• Build trusted-advisor relationships with key executive stakeholders (CTO, CRO, CDO and CFO) within each account.
• You will achieve this by conducting regular account reviews that demonstrate measurable value and align Oivan’s digital transformation solutions with their core business objectives.3. Lead and Win Complex Sales Cycles:
• Take full ownership of the commercial process for new opportunities within your accounts.
• You will lead the creation of compelling proposals, negotiate contracts, and coordinate with our Delivery and Technical teams to ensure the proposed solutions are successfully implemented, on time and on budget.
• Personally design and validate solutions to win deals by hands-on preparation of high-level architectures (HLD), MVP definitions, and PoCs, including effort estimation and implementation planning, ensuring proposals are technically sound, executable, and commercially competitive.4. Become the Voice of the Customer:
• Act as the primary advocate for your clients within Oivan.
• Proactively monitor account health, manage escalations, and provide structured feedback to our Product and Management teams on market trends and client needs directly influence our service roadmap.5. Ensure Flawless Commercial Management:
• Drive the contract renewal process for all accounts in your portfolio, aiming for a 100% renewal rate. Maintain meticulous and accurate forecasting data within our CRM system to provide clear visibility of the sales pipeline to leadership.

Required (Must-Haves)

• Bachelor’s degree in business, IT, Engineering, or related field; or equivalent experience.
• 5+ years of experience in Account Management, Sales, or Business Development in a software / IT / digital services company.
• Previous experience in software architecture and system development
• Proven track record of managing and growing enterprise or strategic accounts.
• Experience selling software solutions, digital services, or managed services (e.g., web/mobile development, cloud, cybersecurity, or similar).
• Strong commercial skills: pipeline management, forecasting, negotiation, and contract management.
• Excellent communication and presentation skills in [English / Arabic].
• Excellent negotiation skills
• Ability to collaborate with technical teams (Architects, Delivery, Product, and Support) and translate business needs into solution opportunities.

Preferred (Nice-to-Haves)

• Experience with long sales cycles and complex B2B solutions.
• Previous work with sectors such as:a. and real state platforms and digital servicesb. Government entities in KSA
• Familiarity with emerging technologies and infrastructure such as Kubernetes, and cloud-based business models and SLAs.
• Experience working in or with cross-cultural, distributed teams.

What We Offer

Who We Are