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successfactors

Solution Analyst

Nutrien
Calgary, CAN
Full-time
Senior · 5+ years experience
Onsite
Discovered 1 weeks ago

Full Job Posting

Business Analysis & Stakeholder Partnership

Build trusted relationships with Engineering and Operations stakeholders and serve as a key point of contact for technology needs and opportunities

Facilitate discovery workshops and collaborate with stakeholders to understand diverse business needs, operational processes, challenges, and opportunities for improvement

Elicit, analyze, document, and validate business, functional, and non-functional requirements

Translate business needs, processes, and objectives into clear, actionable requirements for technical teams and vendors

Develop process maps, user stories, use cases, business cases, and other documentation appropriate to the initiative

Help stakeholders evaluate priorities, understand options, and make informed technology decisions

Solution Delivery & Sustainment

Work with stakeholders and technical teams to identify practical solution options that align with business needs

Coordinate with project managers, product owners, developers, architects, vendors, and other IT functions to progress initiatives and resolve issues

Participate in solution design discussions, providing business context and ensuring proposed solutions address stakeholder requirements

Support testing, user acceptance, deployment, and transition-to-support activities

Support a portfolio of applications and solutions, balancing new initiatives, enhancements, sustainment activities, and evolving business priorities

Help prioritize enhancements, resolve application issues, and identify opportunities for continuous improvement

Solution & Technical Acumen

Develop a strong understanding of supported applications, their business purpose, users, integrations, and dependencies

Apply practical technology knowledge to help stakeholders assess solution options and determine when specialized technical expertise is required

Work effectively with technical specialists to translate business context, coordinate activities, and help drive issues and initiatives through to resolution

Maintain awareness of technology capabilities and opportunities relevant to the business areas you support

Required Qualifications

  • Diploma or Bachelor's degree in Business, Information Technology, Computer Science, Information Systems, or a related field, or an equivalent combination of education and experience
  • 5+ years of experience in business analysis, solution analysis, application support, technology delivery, process improvement, or a related role
  • Demonstrated experience working directly with business stakeholders to understand needs, analyze processes, and define requirements
  • Strong facilitation, stakeholder engagement, relationship management, and communication skills
  • Ability to translate effectively between business and technical audiences
  • Experience supporting business applications or enterprise software throughout their lifecycle
  • Sufficient technical understanding to participate in solution discussions, evaluate options, and effectively engage technical specialists
  • Ability to manage multiple initiatives, stakeholder needs, and priorities simultaneously
  • Valid driver's license and ability to travel to operating sites as required

Preferred Qualifications

  • Experience in mining, manufacturing, chemicals, agriculture, energy, healthcare, utilities, transportation, logistics, or another multi-location, 24/7 operational environment
  • Experience supporting Engineering, Maintenance, Asset Management, Production Operations, Operational Planning, or other operational business functions
  • Experience implementing or supporting both commercial off-the-shelf (COTS) software and custom-developed applications
  • Experience supporting a portfolio of applications through implementation, enhancement, sustainment, and modernization
  • Experience working with multidisciplinary IT teams and external technology vendors
  • Professional certifications in business analysis, project management, product management, or related disciplines are considered an asset

What You'll Get:

Purpose-Driven Work – Make an impact as part of a global team feeding the future and support farmers locally and around the world

Excellent Benefits – Comprehensive medical, dental and vision coverage, plus a retirement program with generous employer matching for your future

Grow Your Career – Tuition assistance for future education and ongoing learning and training opportunities for career advancement pathways across the organization

Support When it Matters – Employee Assistance Programs, inclusive leaves, and paid time for holidays, volunteering, vacation, and wellness

Thrive in a Strong Culture – Guided by our core values we put safety first, act with integrity, are stronger together, and deliver with excellence in a collaborative, high-performing environment

Ready to make an impact with us? Apply today!

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.

Please be advised that pre-screen interviews may be transcribed (there will be no audio or video recording) and that artificial intelligence tools may be used to summarize the transcript of the discussion. These tools will not be used to make or influence hiring decisions. Biometric identifiers and biometric information will not be captured. If you wish to request an alternative process or a reasonable accommodation, please contact the recruiter identified in this posting.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien

To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, and Instagram .

Apply now

GROW WITH US. FEED THE FUTURE.

At Nutrien, we never stop growing, because our world never does. Our size can help us weather a storm, but with that ability comes a great responsibility—to our growers and customers, our employees and shareholders, our communities, and the planet.

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