Software Support Engineer
About This Role
Key Responsibilities:
- Collaborate closely with mobile users to gather feedback, address issues, and ensure mobile apps & Web remain stable and fully operational.
- Monitor and maintain the performance of deployed web and mobile applications, ensuring minimal downtime and smooth functionality.
- Ensure optimal utilization of mobile devices by supporting users in effective use of the applications.
- Good Knowledge of Testing to test the apps and web before delivering ensuring the standards of UI and Functionality.
- Optimize applications for performance, scalability, and security.
- Troubleshoot, debug, and upgrade existing applications.
- Strong knowledge of Frontend Design to maintain scalable web & mobile applications.
- Ensure coding standards, best practices, and documentation are consistently followed.
Required Skills & Qualifications:
- Strong proficiency in HTML , CSS , JQuery , Javascript ,React with a minimum of 5 years of experience.
- Knowledge of RESTful APIs and third-party integrations.
- Familiarity with relational databases (MySQL).
- Understanding of version control systems (Git preferred).
- Good knowledge of UI/UX principles for mobile and web applications.
- Strong problem-solving skills and ability to work independently as well as in a team
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