Software Support and Implementation Engineer- Dubai, UAE
Full Job Posting
Key Responsibilities
- Provide software and application support to end users.
- Troubleshoot and resolve application and system-related issues.
- Assist with system implementation, configuration, testing and maintenance.
- Support users and coordinate with vendors for technical issues.
- Perform basic MS SQL queries and scripting.
- Assist with networking and infrastructure-related support.
Required Skills & Qualifications
- 1–2 years of experience in IT Support, Software Support or Application Support.
- Good troubleshooting and problem-solving skills.
- Basic knowledge of MS SQL Server and SQL queries.
- Understanding of networking, servers, VPNs and infrastructure.
- Familiarity with application configuration and testing.
- Good communication and end-user support skills.
- Valid driving licence.
- Note: Previous experience in POS systems or the retail/fuel sector is an advantage
.
Other Considerations
- Ability to work in an on-call & shift rotation, if necessary, to provide after-hours support.
- UAE Driving License is a must.
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