Soft Services and Logistics Supervisor

About This Role

Overview

The Soft Services and Logistics Supervisor will be the focal point for ensuring that all soft services are carried out within the agreed service delivery plans and will provide a high standard of customer service with all stakeholders taking ownership and meeting demands as required.

Your role

• Assist in the day to day running of the soft services, pest control and waste management operation, ensuring continuous responsibility for providing a safe, quality, and cost-effective service.
• Ensure that the community furniture and assets are managed and stored properly.
• Review service requests related to his services to identify repetitive issues and provide action plans to resolve it.
• Oversee project work and report any discrepancies to the Community Manager.
• Oversee the Skips waste collection and keep track of the daily collection.
• Manage the Nursery Facility in KAPSARC and ensure the upkeep of the area.
• Manage the composting and mulching activities.
• Investigate complaints, implement service requests and maintain a service request tracking system.
• Make sure that all service requests belonging to the service are closed on time.
• Manage Cient Furnished Equipments and report any type of deficiency on the spot.
• Coordinate with the stakeholders to ensure resolution of pending tasks.
• Develop a working knowledge of client work processes, workplace culture and policies essential for effective tenant service delivery.
• Ensure a safe working environment.
• Manage subcontractor's performance by ensuring proper service delivery.
• Identify opportunities for continuous improvement.
• Prepare weekly and monthly reports.
• Maintain waste management master sheet and assist the sustainability engineer when necessary.
• Ability to maintain the highest level of confidentiality.
• High sense of ownership.
• Proficient personal computer skills, including Microsoft Office.
• Excellent interpersonal, written, and oral communication skills.
• Ability to work in a team-fostered environment.
• Ability to prioritize and organize work.

About you

• University degree.
• Previous FM experience is a must.
• Waste Management Experience is a must.
• Knowledge and understanding of facility management environment.
• Knowledge, understanding, and compliance with policies and procedures.
• English – written and Oral.
• Arabic - A definite advantage.

Rewards & benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career.

This includes:

• Tax-free salary.
• Life insurance coverage.
• Medical insurance.
• Annual leave balance.
• Company gratuity scheme.
• Discretionary bonus program.
• Annual flight contribution.
• Transportation & housing allowances.
• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.

Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.