Site Supervisor - Truck Marshalling Operations

Job Summary

Duties

Operational Supervision

• Supervise daily truck marshalling and site traffic movement operations.
• Coordinate inbound and outbound truck activities to ensure smooth site access and exit.
• Assign truck marshals to designated operational zones, gates, loading bays, or high-risk traffic areas.
• Ensure all trucks are positioned correctly for loading, unloading, parking, or dispatch.
• Monitor yard and site congestion and implement corrective actions to maintain traffic flow.
• Oversee truck queuing, staging, docking, reversing, and parking activities.
• Ensure proper communication between truck marshals, drivers, dispatch, warehouse, security, and operations teams.
• Support planning of truck movement schedules based on operational priorities.

Team Leadership

• Lead, supervise, and monitor the performance of truck marshals and related site traffic personnel.
• Conduct shift briefings, toolbox talks, and daily operational instructions.
• Ensure team members understand site traffic rules, work instructions, and emergency procedures.
• Provide on-the-job guidance, coaching, and performance support to the marshalling team.
• Manage attendance, shift allocation, break coverage, and manpower deployment.
• Report staffing shortages, performance issues, or training needs to management.

Health, Safety & Compliance

• Ensure all truck movement operations are conducted in accordance with HSE policies and site traffic management plans.
• Monitor compliance with safe marshalling procedures, approved hand signals, PPE usage, and pedestrian segregation.
• Stop unsafe vehicle movement or unsafe site activity immediately.
• Conduct routine checks of vehicle movement areas, loading zones, blind spots, barriers, and pedestrian crossings.
• Investigate and report incidents, near misses, unsafe acts, and hazards related to truck operations.
• Participate in site safety inspections, audits, and risk assessments.
• Ensure emergency access routes remain clear at all times.

Coordination & Communication

• Liaise with logistics, warehouse, transport, security, and site management teams to align truck movement with site activities.
• Communicate operational delays, traffic disruptions, and safety concerns promptly to relevant stakeholders.
• Coordinate with drivers and external transport providers regarding site entry procedures and traffic rules.
• Assist in resolving operational bottlenecks affecting truck turnaround time.

Documentation & Reporting

• Maintain daily records of truck movement, manpower deployment, incidents, delays, and operational issues.
• Prepare and submit shift reports, safety observations, and operational summaries.
• Ensure completion of required site traffic logs, checklists, and compliance records.
• Support management with KPI tracking related to traffic flow, safety, and operational efficiency.