Site Reliability Engineer, AVP
Role Overview
NatWest Group is hiring a Site Reliability Engineer at associate vice president level within NatWest Digital X.
The role engineers and operates secure, reliable, customer-centric software and tools across the full development and operations lifecycle.
Key Skills for This Role
Full Job Posting
Role Overview
NatWest Group is hiring a Site Reliability Engineer at associate vice president level within NatWest Digital X.
The role engineers and operates secure, reliable, customer-centric software and tools across the full development and operations lifecycle.
Responsibilities
- Engineer and maintain high-performance, secure, and robust solutions within a feature team.
- Produce complex and critical software, scripts, and tools across requirements analysis, design, coding, testing, deployment, and operations.
- Own reliability, availability, and operational performance for customer-facing and business-critical applications.
- Support and troubleshoot distributed systems, APIs, microservices, and cloud-native platforms in production.
- Lead major incident management, service restoration, root cause analysis, and post-incident reviews.
- Partner with Product, Engineering, and Customer Support teams to resolve customer-impacting issues and improve service stability.
- Define and drive SLIs, SLOs, and error budget practices.
- Collaborate with engineers, architects, business analysts, and stakeholders to improve software engineering capability.
Required Experience
- Extensive experience engineering software, scripts, and tools across the software development and operations lifecycle.
- Experience supporting REST APIs, microservices, and distributed systems at scale.
- Expertise in API monitoring, performance analysis, troubleshooting, and dependency management.
- Experience managing customer-facing incidents and implementing observability, monitoring, and reliability practices.
- Experience with AWS or GCP, Kubernetes, Docker, and Terraform.
- Experience with CI/CD pipelines using Azure DevOps, GitHub Actions, or similar tools.
- Strong observability experience with Grafana, Prometheus, Splunk, Datadog, or similar tools.
- Proficiency in Python, PowerShell, Bash, Go, or another comparable scripting or programming language.
- Experience with performance tuning, scalability testing, and production support operations.
Location
- The role is based in India, and normal working days must be carried out in India.
NatWest Digital X
NatWest Digital X focuses on engineering simple digital solutions, protecting customers, and operating smarter.
The Bangalore hub is located at Taurus 4, Bagmane Constellation Business Park.
Technology Stack
- The described technology stack includes JavaScript, ReactJS, AngularJS, Python, Java, Microsoft Dynamics, AWS, GitLab, Google Cloud Platform, Kafka, Hadoop, PostgreSQL, and Snowflake.
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