Site Reliability Engineer, VP
Full Job Posting
What you'll do
As our Site Reliability Engineer, you’ll work closely with our feature team and other colleagues to meet defined service level objectives and continually improve systems and environments. You’ll define error budgets that support finding the right balance between risk and reliability.
You’ll also provide structure and help to our release process, suggesting and making improvements where possible. You’ll scale systems sustainably through mechanisms like automation, evolving them by pushing for changes that improve reliability and velocity. We’ll also look to you to coach and provide guidance to colleagues and the wider team, leading where required.
In addition to this, you’ll:
Proactively contribute new ideas and innovations to meet short term and longer-term goals
Continually balance and manage any potential risks
Be accountable for the day-to-day health of both production and non-production environments and respond to any incidents as required
Provide technical expertise and input to establish the risk tolerance of products and services
Communicate incident status updates clearly and frequently to other teams, customers and stakeholders
The skills you'll need
We’re looking for someone with strong knowledge of reliability systems thinking and experience of software engineering. You’ll need experience of using a data driven and scientific approach to fact finding. We’ll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes
We’re also looking for:
Strong SRE and production support expertise, including SLI/SLOs, incident/problem management, ITIL, resilience and operational reliability with 12+ years of experience
Strong technical experience across AWS, Java/Spring Boot, Microservices, React, DevOps, CI/CD, observability, automation and AIOps.
Proven technical leadership and mentoring, with strong problem-solving, stakeholder management, communication and collaboration skills.
Hours
45
Job Posting Closing Date:
05/11/2026
Responsibilities
- As our Site Reliability Engineer, you’ll work closely with our feature team and other colleagues to meet defined service level objectives and continually improve systems and environments. You’ll define error budgets that support finding the right balance between risk and reliability.
- You’ll also provide structure and help to our release process, suggesting and making improvements where possible. You’ll scale systems sustainably through mechanisms like automation, evolving them by pushing for changes that improve reliability and velocity. We’ll also look to you to coach and provide guidance to colleagues and the wider team, leading where required.
- In addition to this, you’ll:
- Proactively contribute new ideas and innovations to meet short term and longer-term goals
- Continually balance and manage any potential risks
- Be accountable for the day-to-day health of both production and non-production environments and respond to any incidents as required
- Provide technical expertise and input to establish the risk tolerance of products and services
- Communicate incident status updates clearly and frequently to other teams, customers and stakeholders
- We’re looking for someone with strong knowledge of reliability systems thinking and experience of software engineering. You’ll need experience of using a data driven and scientific approach to fact finding. We’ll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes
- We’re also looking for:
- Strong SRE and production support expertise, including SLI/SLOs, incident/problem management, ITIL, resilience and operational reliability with 12+ years of experience
- Strong technical experience across AWS, Java/Spring Boot, Microservices, React, DevOps, CI/CD, observability, automation and AIOps.
- Proven technical leadership and mentoring, with strong problem-solving, stakeholder management, communication and collaboration skills.
- Hours
- 45
- Job Posting Closing Date:
- 05/11/2026
About NatWest Group
UK-focused banking group serving retail, commercial, and private customers.
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