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Site Reliability Engineer, AVP

NatWest Group
Bengaluru, IND
Full-time
Executive
Onsite
Discovered 2 days ago

Full Job Posting

What you'll do

As a Site Reliability Engineer, you’ll collaborate with feature teams to understand application changes, participate in delivery activities, and address production issues to assist in the delivery of change that does not negatively affect the customer experience. You'll contribute to site reliability operations which will include production support, incident response, on-call rota, toil reduction, and application performance. You'll also proactively lead improvement to release quality into production and provide highly available, performing, and secure production systems.

Other responsibilities will include:

Delivering automation solutions to minimise and eliminate manual tasks associated with maintaining and supporting the applications

Ensuring in-depth understanding of the full tech stack on which the application resides and depends on

Identifying alerting and monitoring requirements for an application, based on sound understanding of customer journeys

Evaluating the resilience of the end-to-end tech stack on which the applications depend, and addressing weaknesses

Seeking to reduce frequency of hand-offs in the end-to-end resolution of customer-impacting incidents

The skills you'll need

To succeed in this role, you’ll need experience of supporting live production services serving customer journeys with a demonstrable knowledge of ITIL processes and IT Security principles along with tools and techniques to prevent compliance breaches. You'll have hands on experience with Azure Cloud and full-stack observability using tools such as Log Analytics, Application Insights, and Grafana.

You’ll also need:

Strong SRE and production support expertise, including SLI/SLOs, incident/problem management, ITIL, resilience and operational reliability. You'll have an experience of 8+ years.

Strong technical experience across AWS, Java/Spring Boot, Microservices, React, DevOps, CI/CD, observability, automation and AIOps.

Proven technical leadership and mentoring, with strong problem-solving, stakeholder management, communication and collaboration skills.

Hours

45

Job Posting Closing Date:

05/11/2026

Responsibilities

  • As a Site Reliability Engineer, you’ll collaborate with feature teams to understand application changes, participate in delivery activities, and address production issues to assist in the delivery of change that does not negatively affect the customer experience. You'll contribute to site reliability operations which will include production support, incident response, on-call rota, toil reduction, and application performance. You'll also proactively lead improvement to release quality into production and provide highly available, performing, and secure production systems.
  • Other responsibilities will include:
  • Delivering automation solutions to minimise and eliminate manual tasks associated with maintaining and supporting the applications
  • Ensuring in-depth understanding of the full tech stack on which the application resides and depends on
  • Identifying alerting and monitoring requirements for an application, based on sound understanding of customer journeys
  • Evaluating the resilience of the end-to-end tech stack on which the applications depend, and addressing weaknesses
  • Seeking to reduce frequency of hand-offs in the end-to-end resolution of customer-impacting incidents
  • To succeed in this role, you’ll need experience of supporting live production services serving customer journeys with a demonstrable knowledge of ITIL processes and IT Security principles along with tools and techniques to prevent compliance breaches. You'll have hands on experience with Azure Cloud and full-stack observability using tools such as Log Analytics, Application Insights, and Grafana.
  • You’ll also need:
  • Strong SRE and production support expertise, including SLI/SLOs, incident/problem management, ITIL, resilience and operational reliability. You'll have an experience of 8+ years.
  • Strong technical experience across AWS, Java/Spring Boot, Microservices, React, DevOps, CI/CD, observability, automation and AIOps.
  • Proven technical leadership and mentoring, with strong problem-solving, stakeholder management, communication and collaboration skills.
  • Hours
  • 45
  • Job Posting Closing Date:
  • 05/11/2026

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