Shop Sales Assistant
Skills
About This Role
Overview
- ✅ Key Responsibilities:
- Welcome customers warmly and professionally
- Understand customer needs and recommend suitable products
- Explain products and ingredients clearly when required
- Handle sales transactions accurately using POS system
- Maintain attractive product displays and visual merchandising standards
- Ensure cleanliness of counters, shelves, and customer areas
- Promote offers and support upselling initiatives
- Assist with gift packaging and special orders
- Handle customer feedback and report to supervisor
- Follow company grooming and uniform standards
�️ Daily & Weekly Duties
- Prepare and organize product displays
- Refill shelves and maintain stock presentation
- Keep the store clean and organized throughout the day
- Assist customers and process payments efficiently
- Support takeaway orders and packaging
- Participate in weekly inventory and team meetings
• Average Order Value (AOV)
- Customer satisfaction level
- Sales and upselling performance
- Service speed and accuracy
- Store cleanliness and display standards compliance
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