Mobile Shop Sales & Technician
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Key skills for this role
About the Role
Assist customers with mobile phone sales, diagnose and repair devices, and provide excellent customer service with strong communication skills.
Key Skills for This Role
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Overview
- Assist customers with mobile phone sales and product inquiries
- Diagnose and repair mobile phones and related devices
- Handle software updates, screen replacement, battery replacement, and basic troubleshooting
- Recommend suitable products and accessories to customers
- Maintain cleanliness and organization of the shop
- Provide excellent customer service and after-sales support
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