Services Senior Staff Project Manager
Role Overview
Lead end-to-end delivery of large, complex industrial software projects for existing and future customers.
Projects can span multiple sites and phases, from initiation through go-live, hypercare, and handoff, meeting scope, schedule, and commercial expectations.
Act as the customer-facing delivery leader, balancing technical and commercial context, executive discussions, negotiations, planning, and technical coordination.
Key Skills for This Role
Full Job Posting
About the role
Lead end-to-end delivery of large, complex industrial software projects for existing and future customers.
Projects can span multiple sites and phases, from initiation through go-live, hypercare, and handoff, meeting scope, schedule, and commercial expectations.
Act as the customer-facing delivery leader, balancing technical and commercial context, executive discussions, negotiations, planning, and technical coordination.
Location and work arrangement
- The role is listed for Houston, Texas or Calgary, Canada.
- Full-time hybrid role with three office days per week.
- Candidates must already live within commuting distance of the listed office location, specified as less than 50 miles.
Key responsibilities
- Own the project lifecycle from initiation through execution, go-live, hypercare, and handoff.
- Define scope, milestones, work breakdown structure, staffing plans, and Agile, Waterfall, or hybrid delivery models.
- Run delivery governance, including standups, weekly status updates, risk reviews, steering committees, and QBRs.
- Provide executive-ready communications, manage expectations, articulate trade-offs, and drive decisions.
- Validate solution designs with architects and technical leads across MES/SCADA/IoT, digital twins, edge compute, and cloud data flows.
- Oversee integration alignment with PLCs/OT systems, historians, data lakes, ERP/MES/PLM/MOM, and manufacturing analytics.
- Lead cross-functional software engineering, OT/automation, DevOps, QA, data engineering, and site services teams.
Essential requirements
- 8–12+ years of project/program management experience with industrial software such as MES, SCADA, IoT, manufacturing analytics, edge, or automation.
- Proven production/plant environment delivery, including multisite or global rollouts.
- Hands-on OT/IT team coordination and leadership of ERP/PLM/MOM integrations.
- Strong command of Agile, Scrum, Kanban, Waterfall, or hybrid methodologies and tools such as Azure DevOps, Jira, MS Project, or Smartsheet.
- Demonstrated success managing $1M–$10M+ projects and complex stakeholder landscapes.
- Excellent executive communication, conflict resolution, and negotiation skills.
- Bachelor’s degree in Engineering, Industrial/Manufacturing Systems, or a related field, or equivalent experience.
Desired skills
- Industry experience in one or more of automotive, CPG, pharma/life sciences, chemicals, oil and gas, semiconductors, or heavy industry.
- Familiarity with platforms such as AVEVA/Wonderware, Rockwell FactoryTalk, Siemens Opcenter/WinCC, Ignition, GE Digital, PTC ThingWorx, Azure IoT/AWS IoT, OSIsoft/AVEVA PI, Snowflake, or Databricks.
- Experience with data pipelines/ETL, historians, time-series databases, and manufacturing analytics.
- Knowledge of OT cybersecurity (ISA/IEC 62443), ISA-95/ISA-88, or CSV/GxP for regulated industries.
- Certifications such as PMP, PgMP, PRINCE2, ScrumMaster/SAFe, ITIL, or Six Sigma/Lean are desirable.
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