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successfactors

Services and Programs Team Leader

Homes NSW
Aldavilla, AUS
Full-time
Mid
Onsite
Discovered Yesterday

Full Job Posting

What you’ll do

  • As a Services and Programs Team leader, you will coordinate and deliver accredited and approved rehabilitation programs and services that support positive behavioural change and help reduce reoffending. You will plan, monitor and facilitate program delivery across correctional centres ensuring services are delivered safely, effectively and in line with operational requirements. You will provide day-to-day guidance and administrative supervision to Services & Programs Officers, supporting quality program delivery and professional development. This includes reviewing reports, providing advice to internal stakeholders, and ensuring compliance with policy, procedures and professional standards. You'll work within a dedicated and collaborative team focused on rehabilitation and community safety. Operating in a dynamic correctional environment, you'll balance program coordination responsibilities with direct program delivery, making a meaningful contribution to offender outcomes and safer communities. Please click here to review the role description.

What you’ll bring

  • Knowledge of contemporary correctional programs and practices, including alcohol and other drug, crisis and welfare services. Experience facilitating group-based behavioural change programs. Strong communication, stakeholder engagement and relationship-building skills. Ability to lead, support and guide staff in a service delivery environment. Proven ability to manage competing priorities in a dynamic setting. Experience which demonstrates the ability to meet the key accountabilities and focus capabilities as detailed in the role description Qualifications required: Current NSW Drivers Licence Relevant tertiary qualifications in social work, psychology, mental health, or a related human services field, and/or equivalent experience. Certificate IV in Correctional Practice (or ability to obtain within required timeframes).

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