Service Sales Manager- Doha, Qatar

Role overview

Role responsibilities

• Identify, pursue, and close service opportunities within assigned customer accounts.
• Build relationships with customers, consultants, and key stakeholders; develop long-term partnerships.
• Promote maintenance contracts, digital and lifecycle services, upgrades, retrofits, and energy-efficiency solutions.
• Develop account plans, improve customer satisfaction, and expand service opportunities.
• Translate customer operational challenges into value-based service solutions.
• Collaborate with technical, engineering, commercial, and operations teams on competitive proposals.
• Lead contract negotiations and close opportunities in line with business objectives.
• Secure service agreements and develop portfolio expansion, modernization, and value-added service opportunities.
• Maintain a healthy pipeline and provide accurate forecasts using CRM and sales reporting tools.
• Serve as primary customer contact throughout the sales cycle; monitor market, competitor, and customer trends.
• Support growth of Siemens service market share across Fire Safety, Fire Fighting, BMS, and ELV technologies.

Qualifications and skills

• Bachelor’s degree in engineering or a related technical discipline.
• At least 10 years of relevant Building Technologies, Fire & Life Safety, or related infrastructure experience.
• At least 5 years of service sales experience with a successful record of achieving targets and business growth.
• Mandatory Fire Alarm Systems and Fire Fighting Systems service-business experience.
• Strong knowledge of BMS and other ELV systems; understanding of service agreements, lifecycle services, modernization, migration, and digital services.
• Experience in customer relationship management, account development, and solution selling.
• Strong commercial acumen, negotiation, communication, presentation, and stakeholder management skills.
• Ability to work effectively in a cross-functional matrix organization and manage multiple opportunities.
• Fluent written and spoken English and Arabic; self-driven, results-oriented, accountable, and customer-focused.

Work arrangement

• The employer states that 2 to 3 days of mobile working per week are a global standard.

Benefits and culture

• The employer describes a diverse and inclusive culture, personal and professional development, and learning opportunities.
• The posting notes flexibility and reasonable adjustments may be discussed.