Service Desk Officer / Receptionist
Skills
About This Role
Company Description
Majestic International Group, established in 1986, delivers top-tier services through advanced technical capabilities and intelligent management systems.
Rooted in discipline, excellence, adaptability, and teamwork, the company has expanded from an initial focus on defense to diverse strategic sectors.
With global operations, Majestic International Group has formed lasting partnerships that drive national development and growth.
Our dedication to excellence ensures efficiency and high performance across all divisions and territories where we operate.
Role Description
This is a full-time, on-site role based in Riyadh for a Service Desk Officer / Receptionist.
The role involves greeting clients and visitors, managing scheduling and appointments, handling incoming calls and correspondence, and providing support for administrative tasks and operational needs.
The Service Desk Officer / Receptionist serves as the first point of contact for the organization, ensuring a welcoming and professional experience for all while maintaining functionality and efficiency of the service desk operations.
Qualifications
- Customer service and communication skills, including the ability to professionally interact with clients, customers, and staff.
- Administrative skills such as managing schedules, handling correspondence, and problem-solving to ensure efficient operations.
- Proficiency in using office software and technology, including email systems, scheduling applications, and basic office equipment.
- Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.
- Proficiency in Arabic and English communication is required.
- Relevant experience in a similar role is preferred but not required; training will be provided for suitable candidates.
- High school diploma or equivalent; additional certifications in administration or customer service are an advantage.
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