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Service Delivery Coordinator

BEEAH Group
Abu Dhabi, UAE
Full-time
Entry
Onsite
Discovered 2 weeks ago
Fleet dispatching and transport coordinationFleet inspection and controlWaste managementFleet and driver reportingBasic computer skillsEnglish communication

Full Job Posting

Role overview

Coordinate service delivery for BEEAH Abu Dhabi and supervise fleet team members by organising workloads, allocating work, and monitoring performance.

Key responsibilities

  • Ensure vehicle availability for waste collection and related activities, and dispatch vehicles to complete tasks on time.
  • Check driver attendance at shift start and end; update system records and ensure manifests and vehicle checklists are maintained.
  • Ensure vehicles are clean, maintained, insured, accident-free, and covered by required government road permits.
  • Coordinate breakdowns and accidents with the workshop; reroute or arrange replacement vehicles to avoid missed collection.
  • Confirm drivers are qualified and fit for assigned vehicles, and follow HSE procedures.
  • Maintain fleet and driver data, reports, daily dispatch maps, and master sheets; report progress and problems to the line superior.
  • Arrange daily vehicle washing and greasing and report traffic fines with user details.
  • Provide daily, weekly, and monthly fleet reports as required.

Qualifications and experience

  • High school, degree, or diploma in any discipline.
  • 2–5 years of experience in service delivery, fleet dispatching, or transport coordination.
  • UAE waste-management industry experience is an added advantage.

Skills

  • Intermediate verbal and written communication skills in English; Arabic, Hindi, and Urdu are pluses.
  • Knowledge of waste management, fleet inspection and control, worksite safety and first aid, Abu Dhabi traffic laws and regulations, and basic computer skills.
  • Willingness to interact and deal with drivers and unskilled workers.

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